Maasai Harrison

ad3dzl@r.postjobfree.com

704-***-****

PROFESSIONAL SUMMARY

Dedicated professional with a proven track record in supporting collaborative teams and detail-oriented, ensuring optimal security, and leveraging cloud services. Skilled in software security, I bring hands-on familiarity with AWS (Lambda, DB, S3, VPC) and Microsoft products (Azure, Active Directory, Teams, Office 365), Oracle (Primavera P6). My background experience is Management technology and Networking, proficiency in Jira and Agile project management, and advanced knowledge of AWS and Microsoft products. Good knowledge in using Python programming language and possessing a robust understanding of NIST, ISO, HIPAA, PCI DSS, and GDPR, I am poised to contribute effectively in a dynamic IT environment.

SKILLS

Experience in implementing and managing robust security solutions Collaboration and Relationship Building, Attention to Detail, Analytical and Problem-Solving, Deep understanding of compliance, Strong ability to identify and assess emerging technology risks Competent in reviewing management action plans. Proficient in using any Microsoft Office Suite, Information Security and Risk Management.

WORKING EXPERIENCE

Operation Manager

Mas=P & Theia LLC Aug 2021 – Till Present

Collaborated with stakeholders to identify and close process gaps in software delivery and customer onboarding, resulting in a 15% improvement in onboarding efficiency.

Worked with product managers and analytics teams to measure the impact of ongoing deliveries on customer acquisition, activation, and retention, achieving a 25% increase in customer retention.

Collaborated with internal and external stakeholders to deeply understand specific operational use cases, resulting in a 20% increase in process efficiency.

Translated user needs into actionable requirements, facilitating the development of product enhancements and new capabilities.

Led agile teams through successful feature and solution delivery, meeting the needs and priorities of internal and external stakeholders.

Contributed to the development of the product roadmap/vision, aligning it with customer needs and market trends.

Worked closely with sales and onboarding teams, mapping processes for sales prospects and conducting product demos.

Network Engineer

[Hangman Solutions] Network Consultant Aug 2021 - Sep 2022

Assisted in the development and implementation of security policies and procedures Install maintain, troubleshoot, and administer network systems

Set up network security standards

Participated in major network installations and upgrades

Troubleshoot complex network problems

Interfaced with vendors to ensure appropriate resolution during network outages or periods of reduced performance

Presented recommendations on network interfaces and configurations

Junior Business Analyst

[G4S Solution] Charlotte NC March 2019– February 2020

Assisted in gathering technical requirements ensured compliance with regulatory requirements and best practices.

Participated in designing, developing, and testing systems based on project requirements

Collaborated with team members to produce deliverables on time

Conducted data analysis to derive meaningful metrics and trends

RELEVANT COURSEWORK

Cyber Security Training and Compliance Service

[Skillweed Partners with Risk Rhino] Mckinney TX March 2023 – September 2023

Completed comprehensive Governance, Risk, and Compliance (GRC) training program, gaining in-depth knowledge of industry best practices and regulatory frameworks.

Acquired a strong understanding of risk management methodologies and strategies, including risk identification, assessment, and mitigation.

Demonstrated proficiency in developing and implementing effective governance structures, policies, and procedures to ensure compliance with industry standards and regulations.

Received hands-on training in conducting risk assessments and creating risk management plans tailored to organizational needs and objectives.

Enhanced skills in evaluating and improving internal controls to mitigate risks and ensure regulatory compliance.

Graduate Research Assistant,

[University of the People] Oct 2023 - Present

Engaged in Creating a Handbook [Silver Company Leadership Essentials: A Comprehensive Training Handbook for Effective Team Management]

Utilized data analytics skills to analyze research data and draw conclusions

Collaborated with professors and peers in a team-based environment

EDUCATION

Master of Science in Information Technology

University of the People, Pasadena, CA Expected Graduation: August 2024

Bachelor of Science, Major in Management Graduated 2010

Associate Degree in Office Technology & Management Graduation 2004

CERTIFICATIONS

CISCO Certified Network Associate (CCNA Routing & Switching, and Network Security)

LEADERSHIP AND INVOLVEMENT

leadership roles in creating, managing and collaborating with other groups and group member during the research process

References: Available upon request.

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