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Distribution Center Operations Manager

Location:
Raeford, NC
Posted:
February 05, 2024

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Resume:

Tony R. Campbell

*** ************ *****

Raeford, NC 28376

Home: 910-***-**** Cell: 910-***-**** ad3dz5@r.postjobfree.com

OBJECTIVE

To obtain a challenging, progressive, and rewarding management position with a stable, growth-oriented company that will provide professional as well as personal growth.

SUMMARY

I offer over 30 years of experience in high-volume distribution center operations, hands-on supervision in team-oriented environments. I have initiated a wide range of performance improvements that have delivered increased productivity and profits for my employees. Leading by example, setting high standards and coaching associates on how to achieve them has consistently produced positive results. By encouraging employee input and participation in troubleshooting and problem-solving.

WORK

Assistant Dyeing Superintendent 04/2022-Present

Burlington Industrial-Raeford, NC

Set strategic long and short-term departmental goals and evaluate outcomes.

Motivate and inspire staff while facilitating personal growth.

Ensure high levels of productivity are maintained.

Guarantee the highest levels of quality are met.

Communicate job expectations to Supervisors and team members.

Conduct training and seminars for skills improvement.

Foster a productive working environment.

OPERATIONS MANAGER 08/2019 – 12/21

SIMOS Insourcing Solutions- Lumberton, NC

• Work with all operations to assist in driving through process improvements.

• Develops, creates, analyzes, and reports to senior management KPI's for each

department on a daily, weekly, and monthly basis.

• Establishes workload priorities and provides a clear sense of direction for the team.

• Oversees training and development of partners directly and indirectly managed and makes

effective staffing decisions.

• Provide business, process, team dynamics, and cultural feedback to the PDC/RDC manager.

• Adheres to established distribution processes and identifies continuous improvement

opportunities to maintain inventory integrity.

DC Operation Supervisor 08/2013 to 09/2017

Kayser-Roth Corporation – Lumberton, NC

Manages employee performance and provides feedback. Take timely action to improve performance.

Supervises and monitors warehouse personnel work assignments, workflow, performance and work standards, accuracy, and productivity.

Analyzes and resolves work problems or assists workers in solving work problems.

Create annual workforce plans including plans for peak in partnership with department manager.

Standardizes work procedures and creates SOPs to improve efficiency of warehouse operations.

Outbound Supervisor

QVC –Florence, South Carolina06/2008-to-07/2013

Frontline supervisor of various departments within 800,000 square foot distribution center. Direct supervision including effectively monitoring product flow, efficient direction of associates, operating within pre-determined budgetary parameters and successfully fulfilling all administrative duties, including yearly evaluations, corrective actions, and performance plans.

Supervised up to 80 directs reports at any one time in the outbound shipping department, put away and replenishment function.

Responsible for inventory accuracy of the department.

Ensure proper procedures and training are provided and given to hourly associates through both one-on-one coaching sessions and daily staff meeting with all associates.

Held weekly safety meetings with associates.

Distribution Center Department Supervisor 06/2002-to-06/2008

Hands Brands, Inc. Laurel Hill, NC

Supervision and direction of a growing warehouse team of 50 people (including leads and supervisor) to meet fulfillment and order shipment goals.

Oversee the hire and training of exempt/non-exempt/temporary employees. Scheduling and management of shifts on a daily/weekly basis to ensure appropriate staffing levels. Maintaining a pipeline of available workers to support additional needs during peak growth periods.

Coach, counsel, and discipline employees as appropriate to increase their operational effectiveness and customer oriented.

Utilize structured performance improvement methods (ex: Lean, six sigma) to drive performance improvement in all areas. Continuously evaluate and improve processes to ensure the safety and proper treatment of the product as well as accuracy and efficiency of picking and shipping orders.

Stay on top of facility capacity and work with stakeholders as necessary to ensure sufficient capacity to meet business needs.

Establish KPIs and daily targets for team and monitor/drive performance against targets. Present information in a consistent format and conduct tracking over time to identify trends and anticipate issues.

Work with peers and management teams to drive the desired culture attributes issues.

Establish consistent SOPs and compliance thereof.

Ensure compliance with OSHA, DOT and safety and environmental rules.

Maintain inventory accuracy, availability, and visibility, through proper storage and organization practices, as well as periodic cycle counting.

Reconciliation of physical and electronic inventory systems.

Upkeep of physical warehouse plant to ensure safety and compliance as well as wellbeing of warehouse team.

Develop and implement inbound/outbound and/or assembly/sequence process changes to ensure proficiency and accuracy.

Communicate with outbound carriers, manufacturing/industrial engineering teams as well as acting as liaison with the customer service department, expediters, and hubs.

Lab Manager 12/1997-to-12/2000

West Point Steven/Alamac Knits, Inc. Elizabethtown, NC

Supported package dye operation-developed repeatable formulas, matched shades, directed formulations adjustments.

Demonstrated ability to prioritize, delegate, and control administrative workflow to manage projects.

Analyzed problems and anticipated project needs.

Closely coordinated job needs and schedules with all departments to ensure smooth operation.

Developed accurate products and process cost system.

Developed solutions as part of quality management team.

Partner with teams’ members as mentor.

Production/Assistant Plant Manager 10/1995-to-12/1919

Champion/Fun-Tee, Lumberton, NC

Managed the Dyeing Department day-to-day operations.

Achieved profitability on schedule and well under budget.

Determined the most efficient and cost-effective methods.

Develop solutions as part of quality management team.

Work closely with finishing department and priorities customers' orders to ensure just in time order completion. Manage four Shift Supervisors and 120 indirect employees.

Responsible for the management of the day-to-day warehouse operations and inventory control

for the facility.

Manages, assigns, and monitors all department projects for quality and timely completion.

Coordinates and executes back completed and maintained per OSHA regulations for the facility.

Manages the relationship with the 3rd party vendor that performs the collecting, sorting, repair, and distribution of pallets within Facility.

Ensures that forklift vehicle inspection forms are completed and maintained per OSHA regulations for the facility.

Manages the daily work and safety of associates engaged in building, grounds, sanitation, refrigeration systems, power industrial equipment and security.

Ability to successfully engage and lead individual and team discussions and meetings.

Respond in a timely manner to emergency and routine situations requiring repairs.

Establish and monitor preventative maintenance standards in a timely manner and within budgeted guidelines.

Be an active member in the safety, disaster, and emergency response team.

Ensure compliance of equipment meets all required codes.

Achieved budgeted goal by working with multiple contractors, prioritizing requests, requiring multiple bids, and soliciting new contractors on a regular basis.

Research energy efficiencies and green initiatives that benefit the company and our customers.

Dyeing Department Manager 01/1989-to-10/1995

Sara Lee Hosiery, Lumberton, NC

Controlled purchasing and maintained department inventory levels.

Coordinated day-to-today production to fulfill customers’ orders and daily forecasting goals.

Developed and implemented department safety program.

Developed solutions as part of department quality control.

Develop and implement solutions to promptly address KPI falling below prescribed alarm & target levels.

Develop and improve plans/processes, identify training, provide training, and maintain competence levels of department employees and supervisors.

Participate in hiring/termination process of employees along with HR Manager.

Education

Bachelor of Science: Business Management-1985

University of North Carolina - Pembroke, NC

Associate degree: Business Management-1982

Robeson Community College, Lumberton, NC

Dean's List Honoree, 3 semesters.

Skills

Strong interpersonal skills and ability to adapt and flex styles in a quickly changing team environment.

Broad working knowledge of DC processes and operations. Thorough knowledge of RF Scanner and WMS systems functionality.

Demonstrated ability to drive accountability, resolve conflict and manage performance expectations.

Awards and Honors: Exception Leadership, Who’s Who, Robeson Community College

References

Jeremy Lewis 910-***-****

Marlow Stewart 910-***-****

James McRae 910-***-****



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