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Customer Service Business Management

Location:
Fairfield, CT
Posted:
February 05, 2024

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Resume:

Sheldon E. Duncan

[203-***-****] [Waterbury, Ct *6708] [ad3dww@r.postjobfree.com]

Business Management/Customer Service

Four years’ experience in the US Army working on Stryker vehicles. Experience in grocery and cash handling, volunteer community partners, and earned an associate’s degree in Business Management. Connecticut native and resident with honorable discharged from US ARMY. Very skilled in MS Office.

WORK EXPERIENCE

United States Army 06/2016-02/2020

Stryker Mechanic

Maintained the Stryker vehicle's systems by carrying out maintenance and repairs to guarantee operational readiness and mission success, performing maintenance on the following systems:

suspension, pneumatic, hydraulic, electrical, and weapon

Three times awarded Army Achievement Medals

Increased my company’s overall mission by 20%

Food Bazaar Supermarket - [Bridgeport], [CT] 03/2015-06/2016

Store Clerk

Providing information, located products, and ensured a pleasant shopping experience

Handled transactions accurately, provided customers with appropriate change or receipts

Cutting and preparing various types of fish according to customer specifications and store requirements.

EDUCATION

Southern Connecticut State University, School of Business

Bachelor of Science – Business Administration, Management 08/2023 -Current

Cumulative GPA – 3.66

Housatonic Community College - Bridgeport, CT

Associate Degree – Management 02/2021-05/2023

PROFESSIONAL SKILLS

Mastery of Microsoft Office (Word, Excel, PowerPoint) and Google Suite (Docs, Sheets, Slides).

Comfortable working in both Microsoft Windows 10 and Mac OS X.

Excellent communication skills with a focus on team-building and customer relations.

Outstanding organizational, multitasking, and problem-solving abilities

VOLUNTEER EXPERIENCE

US Military - Vilseck, Germany 2016-2021

Mentoring and supporting fellow service members, providing guidance, and sharing expertise in specific areas.

Engaging in outreach programs aimed at promoting military-civilian relations, such as participating in community parades, speaking engagements, or educational initiatives to raise awareness about the military and its contributions.

Organizing and participating in community service events, such as food drives, blood donation campaigns, or disaster relief efforts.

Assisting veterans' organizations, such as volunteering at veterans' hospitals, participating in fundraising activities, or offering support to veterans in need.

AWARDS AND HONORS

Army Achievement Medals 01/2018, 10/2018 and 07/2019

Contribution towards the overall success of the Unit’s mission

Dean’s list – Bridgeport, CT 05/2021

Completed 12 or more letter-graded units during the quarter with a 3.7 GPA.

Worked closely with professors and advisors to complete assigned tasks and activities.



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