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Call Center Real Estate

Location:
Columbus, OH
Salary:
50000
Posted:
February 05, 2024

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Resume:

TRACY MITCHELL

**** ****** *****

Blacklick, OH *3004

Home Phone 614-***-****

Dear Sir or Madam:

I would like to be considered for a position within your company. I have over 25 years’ experience within the product and services sales environment. With a focus on Mortgage refinance and purchasing. My combine experience in person to person as well as in the call center environment gives me good insight into understanding my client’s needs. I received my two-year degree from Columbus State in the field of marketing and I am currently three class away from my Bachelors degree within that same field. I am proficient in word processing, spreadsheets and possess excellent time management skills.

When we have the opportunity to meet, I will elaborate on my work experience, which seems to complement your company’s philosophy and needs. I can be reached during the day or evening at 614-***-****.

I look forward to discussing in detail this position with you.

Sincerely,

Tracy Mitchell

Attachment

TRACY MITCHELL

7764 Lerner Drive

Blacklick, OH 43004

Home Phone 614-***-****

OBJECTIVE: To work in a consumer or business sales environment with promotional opportunities.

QUALIFICATIONS

I have worked in the sales environment for over 20 years. I have am able work with both internal and external clients to meet company goals.

EDUCATION

Current Marketing/Business, Franklin University (3 class remaining) 1994-1996 Associates of Art Degree in Marketing, Columbus State

EMPLOYMENT

2022 - Present Branch Manager - Hancock Mortgage

I partnered with both real estate agents and buyers, which focused on the selling of Conforming and non-conforming mortgage products such as: FHA, Fannie Mae, Freddie Mac, VA and USDA. I worked with DU and LP underwriting programs to obtain credit reports and make credit decisions. Collected and review clients financial documentation as well as manage day to operation of my branch.

2018 - 2022 Senior Loan Officer, Keller Mortgage

I partnered with both real estate agents and buyers, which focused on the selling of Conforming and non-conforming mortgage products such as: FHA, Fannie Mae, Freddie Mac, VA and USDA. I worked with DU and LP underwriting programs to obtain credit reports and make credit decisions. Collected and reviewed clients financial documentation.

2016 - 2018 Independent Insurance Agent

My duties included counseling clients over the phone and in person to match life, health, home, auto and fix rate annuity products that fix their needs. I also market my service and products via email, phone, mail and canvassing door to door. All the while providing great customer service for both enteral and external clients.

2016- 2016 Senior Loan Officer, Congressional Bank

My duties included counseling clients over the phone and in person matching mortgage refinance products compatible with their financial needs. I also processed and organized loan documentation and examined and cleared title deficiencies.

2012 - 2016 Senior Mortgage Consultant, JPMorgan Chase

I work in the sales area of the call center, which focused on the selling of

Conforming and non-conforming mortgage products such as: FHA, Fannie Mae, Freddie Mac, Home Equity lines of credits and Home Equity Loans. I worked with DU and LP underwriting programs to obtain credit reports and make credit decisions.

2011-2012 Short Sale Negotiator III, JPMorgan Chase

I worked in the pre-foreclosure area of the bank, which focuses on the collection, negotiation, processing and underwriting of VA, FHA and USDA investor loans with the primary function to mitigate loss that investor can occur as a result of customer short sales.

2009-2011 Web Banking Sales Specialist, PNC Bank

Worked in the call center sales area of the bank, which focuses on the selling of auto loans, home equity lines of credit, second mortgages and personal loans. My duties also include working with small businesses to help them better understand web banking and its many opportunities.

2003-2008 Senior Mortgage Consultant, JPMorgan Chase

I worked in the sales area of the call center, which focused on the selling of

Conforming and non-conforming mortgage products such as: FHA, Fannie Mae, Freddie Mac, Home Equity lines of credits and Home Equity Loans. I worked with DU and LP underwriting programs to obtain credit reports and make credit decisions.

2001-2003 Senior Loan Officer, Gordon Lending Corp.

My duties included counseling clients over the phone and in person matching mortgage refinance products compatible with their financial needs. I also processed and organized loan documentation and examined and cleared title deficiencies.

1998-2001 Lead Credit Sales Specialist, Huntington National Bank

I worked in the sales area of the call center, which focused on the selling of auto loans, home equity lines of credit, second mortgages and personal loans. My duties also included the training of new hires to the Huntington DDA sales team and the training of products and policies for proper disposition and delivery to credit sales staff.

References Available Upon Request



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