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Finance Manager Customer Service

Location:
Alexandria, VA, 22314
Posted:
February 05, 2024

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Resume:

Samir Kerboussi

202-***-****

ad3dwc@r.postjobfree.com

EXPERIENCE

SKILLS

Koons Sterling Ford, Sterling, VA —Finance Manager September 2021 - PRESENT

As a Finance Manager I presented clients with various financing options,

lending institutions, interest rates, and protection plans. I ensured customer satisfaction while maximizing my PVR. My average gross is

$200,000.00 per month and my average back end per deal is $3,000.00. (Report available upon request)

My daily duties consists of the following:

Establish and reach monthly finance and insurance manager goals

for automotive sales, service contracts, customer service, and

other key benchmarks

Proven Management and

Sales Skills.

AWARDS

Best PVR

Best Gross

LANGUAGES

French

• Assess whether car buyers need financing and payment options

before presenting them with appropriate auto finance plans

Maintain the highest ethical standards serving as a finance director Arabic and/or manager who is committed to a high customer satisfaction index (CSI)

• Support the auto sales manager during each vehicle purchase and leverage opportunities to offer aftermarket products, service

contracts, and insurance programs

Abide by federal, state, and local regulations when preparing

paperwork, finalizing financial transactions, setting interest rates, and working with lending institutions

Manage inventory of finance department supplies, including

bank, state, and auto dealership forms

· -

Pre-Owned Sales Professional, Sterling, VA - Koons Sterling Ford

September 2017 -September2021

Maintained consistent car sales by developing and deepening positive customer connections.

Holder of the best sales professional to date

Consecutively ranked #1 in the number of vehicle sold.

Reached out to customers after completed sales to evaluate

satisfaction and determine immediate service requirements.

Some Spanish

Applied prospecting expertise to generate and pursue leads, setting up appointments and site visits to maintain budding

relationships.

Devised and implemented product strategies for filling market gaps and driving consistent sales.

Ourisman Chantilly Toyota, Chantilly,VA— Pre-owned Sales

Professional

September 2016- September 2017

Applied prospecting expertise to generate and pursue leads,

setting up appointments and site visits to maintain budding

relationships.

Reached out to customers after completed sales to evaluate

satisfaction and determine immediate service requirements.

Completed sales management tasks on-time and under-budget

while relaying complex issues with senior leadership.

Koons Tysons Toyota, Mclean,VA— New Car Sales Professional

September 2015- September 2016

Applied prospecting expertise to generate and pursue leads,

setting up appointments and site visits to maintain budding

relationships.

Reached out to customers after completed sales to evaluate

satisfaction and determine immediate service requirements.

Completed sales management tasks on-time and under-budget

while relaying complex issues with senior leadership.

JTR Automotive Group, Cottage City,MD— Pre-Owned Sales Manager

September 2010-September 2015

Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.

• Conducted daily and weekly sales meetings to develop viable

sales forecasts and associated sales strategies.

Managed used vehicle wholesalers and auction acquisitions and

monitored and adjusted inventory to optimize customer options.

Forecasted goals and objectives for sales, gross and key

expenses on monthly and annual basis.

EDUCATION

Ecole Superieure, Algiers, Algeria

Administration.

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Bachelor's In Science in Business



Contact this candidate