Jennifer Olson Professional Office and Administrative Assistant

218-***-**** ad3dvd@r.postjobfree.com

SUMMARY

Professional Office and Administrative Assistant with 10+ years experience supporting several diverse companies and organizations. With everything from scheduling and taking minutes to leading board presentations and preparing highly sensitive and confidential data. Track record of being organized and skilled at time management, leveraging these skills to help with budgeting cuts across organizations. 100 WPM typist, highly proficient with Microsoft Teams, Excel, PowerPoint, and remote tools like Zoom

RELEVANT SKILLS

PROFESSIONAL EXPERIENCE

United Health Care, November 2019 - Present

Complex Care Navigator and presently, Quality Analyst

Taking ownership and mindset when engaging with members

Closing Gaps in Care

Single point of Contact for Members

Point of Contact in Supervisor’s absence

Reporting for all Individual Family Plans with UHC

Dollar Tree, Duluth, MN

Assistant Manager, September 2020-Present

Provide Customer Service by greeting and assisting customers and responding to customer inquiries and complaints

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts and bank deposits

Instruct staff on how to handle difficult and complicated sales transactions

Plan and prepare work schedules and keep records of employees work schedules and time cards

Luxury Imports & Auto Sales

Office Manager, Sales & Marketing assistant – July 2016 – November 2019

Outstanding customer service award 3 years in a row – resolving customer complaints regarding sales & service

Perform Administrative tasks, such as proofreading, social media posting, invoicing, balance sheets, deal contracts, file audits

Scheduled appointments and maintained and updated appointment calendars

EDUCATION

Northwest Technical & Community College – Detroit Lakes

Graduated, LPN Degree in Nursing.

Excellent customer service skills

Integrity

Microsoft Office

Microsoft Office

Communication

Contact this candidate