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Customer Service Help Desk

Location:
Saint Clair Shores, MI
Posted:
February 05, 2024

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Resume:

Joslyn Jones

Inspector

Detroit, MI *****

ad3dum@r.postjobfree.com

+1-313-***-****

Efficient, motivated, and organized professional with excellent customer service skills and plant experience; seeking an opportunity to develop professional skills & utilize my education and work experience

Work Experience

CSR Shipping and Receiving

PTI Quality Containment Solutions - Sterling Heights, MI August 2022 to Present

Logging in billing information for different warehouses companies loading parts for different companies Help Desk Representative

St. John's Hospital - Madison Heights, MI

January 2021 to April 2023

Providing first level contact and convey resolution to customer issues.Properly escalating unresolved queries to the next level of support. Tracking, routing and redirecting problems to correct resources. Custdian

Oakland Community College - Oakland County, MI

February 2018 to August 2022

Cleaning rooms in a college building mopping dusting window cleaning floor specialist Field Works

Robert Half - Detroit, MI

May 2022 to July 2022

Signing people up to vote putting people name in the system to up date there address and name calling seeing if they need any assistance with voting

Customer Service Representative

Robert Half - Troy, MI

January 2022 to June 2022

Customer Service providing support and solutions to health care providers Amazon Fulfillment Associate

Amazon Fulfillment Associates - Romulus, MI

September 2019 to February 2021

• Maintain work areas and equipment.

• Assemble goods on production lines.

• Monitor the production process.

• Pack goods to be shipped

• Feed raw materials into production machinery.

Inspector

Curtis Metal Finishing Co - Sterling Heights, MI

August 2017 to March 2018

• Standing 10+ hours a day, 7 day a week

• Inspected car parts for major car companies; such as Ford, Chrysler, etc.

• Worked in a team environment

• Ensure all safety rules and precautions

Overnight Stocker

Wal-Mart - Roseville, MI

December 2016 to May 2017

• Organized and arrange merchandize in store aisles and handle warehouse inventory

• Greet all customer and assist them with finding store merchandise

• Ensure all labels and tags matches to merchandise and maintain count of inventory levels at all times to maintain records of goods

• Stocked and replenished merchandise according to store merchandising layouts

• Priced merchandise, stocker shelves and took inventory of supplies Education

Health Care

Mary Lee Community Health & Training Center - Detroit, MI 2017

Health Communications

Wayne County Community College - Detroit, MI

April 2004

HS Diploma

Finney High School - Detroit, MI

June 1999

Skills

• Cpr (Less than 1 year)

• Cpr certification (5 years)

• Cpr certified (Less than 1 year)

• Excel (8 years)

• Microsoft office (8 years)

• Ms office (Less than 1 year)

• Publisher (Less than 1 year)

• Word (9 years)

• fast learner

• Customer Service (10+ years)

• Outlook

• Data Entry

• Sales

• Receptionist (8 years)

• I have work my on company I do house keeping it’s called JJJGrindTeam I’m looking for employment

• Merchandising

• Packaging

• Adobe Photoshop

• Event Planning

• Mobile devices

• Help Desk

• Shipping & Receiving

• Microsoft Windows

• Desktop Support

• Active Directory

• Operating Systems

Certifications and Licenses

driver's license

Additional Information

Microsoft Office programs: Word, Excel, Power Point and Publisher CPR Certification



Contact this candidate