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Customer Service

Location:
Alpena, MI
Posted:
February 05, 2024

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Resume:

LUCAS MOQUIN

ad3dtk@r.postjobfree.com

810-***-****

I am a straightforward person, so I will make this introduction reflect that; I work very hard, do my best to learn new things quickly, and I try not to make the same mistake twice. I am an effective communicator, and I find it easy to interact with other people. I am passionate and ambitious, and have a propensity for problem solving.

EDUCATION

University of Michigan-Flint, BFA Theatre Performance (2011 – 2018)

oI received my Bachelor of Fine Arts in Theatre Performance at the University of Michigan-Flint.

Davison High School (2007-2011)

oI graduated from Davison High School in 2011 with a 3.0 GPA. During my time in high school, I balanced my intensive dance schedule with part-time work, as well as extra-curricular involvement with Davison High School’s broadcasting and video journalism program.

WORK HISTORY

Alpena Veterinary Clinic (July 2023 – Present)

oMy duties at the vet clinic include answering phones, scheduling appointments, cashier duties (money handling, billing, customer service, etc.), cleaning, maintaining the day-to-day schedule of the clinic through Idexx Neo, and filling prescriptions. I am also required to have a limited knowledge of medical terms and procedures, medications, and vaccines.

True North Threads: A Family Enterprise (February 2021 – July 2023)

oIn my time at True North Threads, I have become familiar with CorelDraw and QuickBooks. I have also learned how to screen-print. I am responsible for in-house artwork and running the sublimation department. I create plaques, heat press garments, and make awards. I am responsible for working with customers to create designs and ordering materials for my departments.

Thunder Bay Theatre (June 2015 – August 2020)

oI worked for Thunder Bay Theatre as an actor, choreographer, carpenter, dance teacher, building and grounds worker, director, and administrator starting in 2015, and I became the Artistic Director in January of 2020. I was responsible for the general operation of the building, presenting prospective seasons to the programming committee, creating, and developing educational programing and activities, and being the face/spokesperson for the organization.

Thunder Bay Winery (September 2019 – present)

oMy responsibilities at the winery are to handle money, provide excellent customer service, be knowledgeable about the wines we serve and sell, and maintain the organization and cleanliness of the store front, products we offer, etc.

Flint Cultural Center Corp. (April 2015 – May 2018)

oDuring my time working with the Flint Cultural Center, I performed a variety of tasks. Initially, I worked as custodial staff at the Whiting Auditorium and Sloan Museum, then moved to ticket sales. My main duties were coordinating ticket sales to patrons for a variety of events. This job also requires extensive computer use (MS Office Programs, etc.), conducting sales in person and over the phone, and providing excellent customer service. In addition to that experience, I became Front of House Manager for a five-month period. This gave me experience in scheduling large numbers of people, maintaining relationships with vendors and suppliers, delegating work, and handling many administrative duties.

SPECIAL SKILLS

My special skills include Microsoft Word and Excel, dancing (tap, swing, mambo), using power tools and hand tools, wine tasting, playing guitar, hiking, kayaking, being an animal enthusiast, and surviving cancer.



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