IGOR GOLDSTEIN

igold****@gmailcom / Igor Goldstein LinkedIn/ Mobile : 763-***-****

Sr. Scrum Master/ Agile Coach

Professional Summary

Accomplished, hands-on Integration Project Manager Scrum Master with 10 years’ experience leading large scale multi-million-dollar complex assignments/portfolios, managing executive level client relationships that meet delivery time and exceed expectation. Dynamic Integration Delivery Lead drove high profile Enterprise IT projects and programs for Financial, Healthcare, Manufacturing and Energy Utilities domains F200 industry leaders.

This encompasses planning, development, migration, deployment, cutover with an ability to build multiple self-sufficient, cross-functional, and sustainable teams.

Extensive experience of Leading Executing multiple large scale IT programs in directing all aspects software project lifecycle with Different projects methodologies like Waterfall, Agile, Hybrid, Scrum, Kanban and RAD

Dedicated, and diligent Agile Coach with 5+ years of experience in training software development team, developing and implementing Agile methodologies for promoting Scrum Kanban Incremental delivery frameworks, catalyzing improvements, promoting awareness, boosting ownership, developing competencies, and facilitating barrier removal.

Agile SAFe program and project management best practices including dependency management, change management, organizational communications and KPI matrix.

Sought for cross functional expertise in Software-as-a-Service Solution Implementation, Big Data Consolidation and Analytics, Oracle ERP and BI analytics, Data Warehousing, Cloud Computing, Wealth Management Core Platform custom integration, managing multiple Cross Functional strategic teams concurrently .

Certifications

Scrum Master Certified Scrum Alliance

SAFe 5.0 (Scalable Agile Practitioner) Certified Accenture University

SKILLS and TECHNOLOGIES

Agile Methods (ADM for Distributed Agile Development) Coaching

Agile Scalable Methodology and SAFe 5.0 Best Practices Coaching

Waterfall Agile Business Transformation

Data Management Body of Knowledge (DMBoK) framework and ability to implement in delivery process

Stake Holders Management

Release Planning

Risk Assessment and Contingency Planning

Change Management

Business Workflow Process Improvement

Data Modeling & Visualization

Oracle EPM Hyperion Planning and Essbase integration

ERP SAP FICO, SAP CRM and S4HANA Custom integration

Salesforce custom integration with Electronic Patient Records and Epic System

Healthcare HSA and FSA Credit Cards Wallet Platform Custom integration

Workday Global Implementation

Collaboration Tools:

•Azure DevOps, Confluence, JIRA, Atlassian, Rally, SAFe Release Train

•Microsoft Operational Framework, Microsoft Project Server, PPM and Workbench

•MS Teams / SharePoint, WebEx

and Forecasting

WORK HISTORY

Accenture 03/2019 – 12/2023

PROJECTS HISTORY

Project 1

Accenture Inc. Client Exelon Energy Remote

April 2022 – December 2023

As a Scrum Master I oversee backlog design and grooming management to SAP CRM and Financial Module to Expand Soft Credit Check validation using Experian Credit Score in Exelon Energy 4 states operations and across all Exelon PHI operating companies.

Use new service (Customer’s Insight) from 3rd party Major Credit Report Company to have required information for validation and an approval process:

Using Azure DevOps drove Backlog design and refinement and Development Risks assessment for ability to CSRs to initiate application process for low-income customers and send to OHEP underwriting analytics system.

Provided Agile training to become self-sustaining and high performing team during integration with backend S/4HANA data and security changes delivery to ensure Soft Credit Check process is consistent for moves initiated via Web/ Mobile iOS and Android Platforms

Though “Scrum of Scrums “coordinate collaboration efforts with Exelon Architects. Functional Analysts and external Shared Services teams such as MDM Integration, Analytics Reporting, Data Security are on point with execution timelines

Daily Iteration Management implementation between offshore developments Team, Business Analysts, Integration and 3 Party Vendors Fulfillment Data integration and Cloud Multitenant Management

Empower teams to Improve ongoing collaboration process with Shared Services – Data Governance, Security and Cloud Integration captured in by incorporating them in Sprint Planning, Backlog Prioritization and Sprint retrospectives meetings

Improve velocity by 30 %

Project 2

Accenture Inc. Accenture Workday Global Implementation Remote

May 2020 – March 2022

As a Scrum Master worked with 4 Scrum teams to identify cross-team dependencies.

Facilitate Onshore / Offshore teams backlog management, Epic and Features PI Planning for Global Workday Talent Module CIO DevSecOps implementation between US, Europe and India based development and integration teams.

Helped at Organization and Team level define and emphasize on Definition of Done ( DOD) and guided teams with making Sprint Planning commitments through User Stories sizing, prioritization in developing Team collaboration practices, using JIRA tagging, assignment

. Responsible for providing overall Sprints to insure that requirements aligned with overall strategy and business needs.

Training new team members on implementation of Agile framework, JIRA Confluence Tools MS Visio

Do what it takes to continuously improve Team’s velocity, efficiency and productivity Deployment Automation and Application Enhancement Management external teams Backlog dependencies planning,

Define goals, create an environment and guide teams to self – organize.

Responsible for PI Planning using Azure DevOps Continued Release Train management : dependencies, challenges and risks

Accenture

Empower Financial Wealth Management 401K Portfolio Management Denver, CO Hybrid

Scrum Master/ Agile Coach

October 2019 –April 2020

Empower Financial is Wealth Management Core SaaS Platform for 401K Portfolio Management for large F100 global companies and personal accounts.

As a Scrum Master responsible for Daily Standup, Backlog Refinement and worked closely with Product Owners and Stakeholder to help Organization in How to effectively track Enterprise Level Portfolio though PI Planning to execution/ tracking using Confluence/ JIRA.

Conducted various Encourage and drive collaboration in every to get a pulse of the sprint deliverables, address blocks, dependencies and challenges

Preparation, launch and execution of Agile Release Trains teams activities by training, coaching and execution of SAFe Agile methodology and Best PI Planning practices.

Work closely with Product Owner, Stakeholders to enforce agile process with organizational road map for 3 Scrum Teams (total 26 team members).

Responsible for release planning by implementing Test Driven Development, encourage developers to debug written code based on Definition of Done (DOD) and Acceptance Criteria (AC) requirements.

Maintain full transparency regarding team performance on program level execution delivery of features, carry over trends and Impediments impact.

Identify Process flow issues and improved them which allow for Business, leadership to recognize successful transition to Agile Safe best Practices deliverables culture.

Accenture Inc.

March 2019 – October 2019

Scrum Master Client CIGNA Bloomfield CT

Cigna Pharma Data Migration and Analytics Visualization

Coached, trained and mentored Leadership, Product Management and new assembled Dev and QA cross-functional on Servant leadership, Scrum / Kanban/ SAFe frameworks, Epics, User Stories writing techniques with acceptance criteria, Estimating/ Sizing, Agile Lifecycle management tool virtual team toward better velocity and to improved quality delivery results.

Act as an Agile coach and implemented JIRA to manage and track projects in structured manner for entire IT portfolio.

Protect Teamed Team from Over-commitment, manage backlog, and prioritized resolution of defects/ Bugs as evidenced by the on-time delivery of several major Data Lake Consolidation and Tableau analytics Virtualization implementation

Assist in facilitating Automated test cases of 40 % of existing applications by reducing significant time in regression testing and improving quality

Removed impediments to the team's progress and assisted the team in implementing SAFe best practices into daily work

Facilitate Scrum of Scrum meeting to address ongoing to identify complex Oracle and Teradata Cigna's Data Migration Cross Team dependencies in support of Data Quality and Data HIIPA Governance Compliance

Instructed and model core Agile principles for prioritization Express Scripts Rx patient transaction data and Tableau dashboard Scrum teams to identify areas for improvement to ensure Tableau Server and Data Sources were properly configured and Maintained, resulting in 15% improvement in system reliability and uptime

Conducted ad -hoc analysis and reporting review working sessions between Data Architects, Product owners to and Business stakeholders to get key Insights on number of major data consolidation initiatives,

December 2017- February 2019 Contract

Scrum Master, Client – Optum Bank (United Health Group) Eden Prairie, MN

Project involved Optum Bank Wallet HSA Credit and debit cards transactions platform and Client’s fulfillment custom integration and managed budget of 2.6 Million in IT Bill between 6 technical implementation projects

As a Scrum Master, served and coach for 4 Scrum teams Back End Data Warehousing and Analytics t, Web Digital Team and 2 Mobile Development teams (Android and iOS), Lead peer to peer code review when required.

Facilitating Rally Software Sprint Iterations and SAFe from program, project, team to individual level

Coordinating and communicating the values of Agile to top Business Stakeholder management evident with metrics and velocity

Worked with Functional SME to identify cross- functional dependencies, Blocks, Bottlenecks and bringing the tracker at program level to resolve dependencies, risks and required scope and configuration changes.

Liaising with the business to understand any potential impact to their working practices

Running Daily Triage meetings, Demo sessions and Scrum of Scrums Created release schedules, budgets, technical scope (Features and user stories verification and prioritization), enhancement functionality strategy with Business owners and stakeholder,

Identified risks and mitigation strategies,

June 2016- November 2017 Contract

Agile Delivery Lead/ Agile Coach Minneapolis, MN

CONCENTRA HELTHCARE Inc. is largest Worker Compensation Healthcare system with 260 Clinics nationwide in 24 states. US Healthworks Inc. offers a wide variety of pre-employment and Work Comp Injuries related services through its operating clinics and subsidiaries. !

Key Accomplishments:

As a Scrum Master, work collaboratively with Salesforce lead architect and Clinics Management Stakeholders to determine prioritization for Epics, Features technical direction and approach to system design and implementation with (Electronic Patients Records) Data Integration

Create project plans with detailed task distribution and execute projects using Agile methodologies to ensure the project is delivered on time and beyond customer expectations

Facilitate Agile/Scrum iterations meetings (using Agile tools JIRA and Confluence) to drive Product owner and Scrum teams backlog grooming ( prioritization & estimation ) and establishing acceptance criteria

Successfully migrated Project scope from Waterfall Microsoft Project server to Scrum within 2 months using JIRA

Manage the requirements gathering, code review and development progress

Evaluated the process for apps being downloaded from the AppExchange and development for integrating them with EPR ( Electronic Patient Records ) and Clients Database using APIs

Work closely with Client’s Product Owners and Salesforce Architects in creation and grooming of Product Backlog

Generated reports on team velocity and used this information to project quarterly release planning.

Lead quarterly release and bi-weekly Agile team sprint planning. Craft work execution plans, and user stories. Manage backlog. Facilitate daily Scrum Ceremonies to proactively identify product definition and software development process improvements.

Play Coach role for development team/ Product Owner and Client Stakeholder

January 2015 – May 2016

Miracle Software Systems, Inc. Minneapolis, MN

Project Manager/ Scrum Master/ Agile Coach

Miracle Software Systems, Inc. is a Niche Platinum SAP and IBM e-Commerce, and Integration (EAI, ESB, B2B, SOA) integration firm providing services to help both large and mid-sized businesses transformation and EDI Optimization Initiatives.

As a global integrator for Digital Transformation space using B2B/B2C EDI, EPM and Analytics Technologies, Managed project teams which contain Healthcare Insurance Payer EDI Process Onshore and Offshore

Facilitated the organizational learning, change management, and Agile via metrics, deliverbles outcomes and retrospective findings

Facilitated Design POC and Design mock up into detail Backlog and validate functionality alignment with company Product Owner, stakeholders and development team.

Facilitate transition of the applications (17 + members) into 2 Scrum teams from Waterfall to Agile while acting as the Scrum Master of two mixed on/ offshore teams. under Finance Portfolio

Led Workshops (Story Mapping, Affinity Sizing), planned and facilitated all ceremonies such as Review. Demo, Retrospectives, Daily Stand-ups and Backlog Refinements

Co-Led quarterly Program Increment Planning meetings to all scrum Teams are aligned with release train priorities and goals.

Oversee creation and approval of Critical Process flow documents and Project Plans Using Safe best practices execution plans

Managed backlog refinements, daily Scrum Ceremonies to proactively identify product definition and software development process improvements.

Harbinger Consulting Group June 2011 – October 2014 Ham Lake, MN

Project Manager/Implementation Delivery Lead

HCG specializes in Oracle Hyperion/ EPM and OBIEE BI solutions integration consulting with SAP FI and post Go Life hyper care support for Twin City Based Global Cardiac Manufacturer

Interacted regularly with CFO or Controller Level / IT Management on existing to determine their Hyperion EBM ( Enterprise Performance Management ) Financial Planning implementation scope and Delivery road map

Responsible for driving initial Hyperion Planning Business Case analysis and requirements to align with overall strategy and business needs.

Build a Resource Estimating Model that was utilized to budget and schedule resource needs

Deployed Quarterly Forecast Cycle along with Annual Operating Budget, which is used to provide a comprehensive financial forecasting, budgeting, and analysis to senior management to make key business decisions. Generate reports of consultants activity as required (time-to-fill metric, requisition load, etc.).

Establish Project Scope and Risk Assessment within large Sybase/ Hyperion Planning upgrade for Global Cardiology Medical Device Client on Hyperion Planning Module Upgrade integration project work.

Facilitate requirement gathering for Hyperion Planning and Essbase Data structure Business Case analysis and requirements to align with overall Implementation strategy and business needs.

Build a Resource Estimating Model that was utilized to budget and schedule resource needs

Deployed Quarterly Forecast Cycle along with Annual Operating Budget, which is used to provide a comprehensive financial forecasting, budgeting, and analysis to senior management to make key business decisions. Generate reports of consultants activity as required (time-to-fill metric, requisition load, etc.).

Manage day to day HCG on shore /offshore teams for Integration Hyperion Financial and Hyperion Planning with SAP Financial managed services organization to manage recruitment costs, build staffing and budget effectiveness and drive results Report executive team about project status and resource utilization.

EDUCATION

09/1981-06 /1986 St Petersburg Transportation Engineering University St. Petersburg, Russia

Master Degree : Major: Mechanical Engineering, Logistics and Supply Chain Management

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