Achenjang Paul Fondungalllah, CSM

Columbus, OH

781-***-**** or 520-***-****

ad3dt5@r.postjobfree.com

A Certified Scrum Master, with more than a 7 year of tested experience working with agile/scrum teams within HealthCare, Financial Services, Insurance, Telecommunication and Technology industries. I have the experience and knowledge of Scrum values for projects to be deliver on time, as well as Scrum procedures, Product Backlog, Backlog Planning, Sprint Planning, Sprint Backlog, Daily Scrum, Sprint Review, and Sprint Retrospective. I have a dedicated approach to understanding business needs, interpreting requirements and delivering desired outcomes whilst managing business expectations. I am self-motivated and a quick learner, able to take direction as well as use own initiative and works autonomously, exceptional organizational and interpersonal skills, truly adaptable and fits as part of any team.

Key Skills

Risk and issue management

Performance monitoring

Agile/Scrum Practice

DevOps and SaaS, Cloud and PaaS

Product/Project management

Coaching and Facilitator skills

Business review and SDLC methodologies

Prioritizing /Multi- tasking

Using Agile Toolsets (Atlassian tool suite, specifically JIRA and Confluence)

ARAA Consultant March 2019 – Present

Scrum master

As a Scrum Master I am responsible for guiding the team on how to use agile methods and coach on continuous improvement and self-organization. I worked with the product owner to maintain and priorities/order the product backlog according to business values and I am responsible for the delivery of these product artifacts.

Main responsibilities include project initiation, daily Scrum, Backlog Refinement, Sprint Planning, Sprint Review, and Retrospective, scope, planning, resourcing, budgeting, delivery, cost management, risk management and change management for several projects

Work with the team to improve team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction.

Facilitate the agile adoption Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance.

Responsible for removing obstacle from the team to allow the team work on the task at hand and in some cases, I escalate issues to senior leadership team of scrum and reduced process waste caused by lack of common understanding.

Coach the product owners and teams to continuously improve their performance

Assist the technical leads in ensuring adherence of required policies, quality standards and mandatory requirements across all SDLC phases. Working with DevOps teams using tools such as Azure DevOps

oSupporting Scrum and Kanban Processes

oPlanning and estimating agile projects

oImplementing agile in various customers

oDeveloping user stories and facilitating requirement gathering

oEstimating user stores

oPrioritization and working with product owners

Monitor and directs the day-to-day operations of assigned task to ensure goals, services, and projects are being accomplished to meet schedule, budget, and performance parameters.

Effectively tracked team progress, including burn down, velocity and release forecasting to improve the efficiency of the development team.

Guide the SAFe initiatives through coaching and mentoring, maintain the Kanban board, sprint backlog, product backlog, burn-down charts.

Provided expertise across the methodology by identifying the gaps and aligning the streams of this new method with service management processes

Train new team members and transition teams to agile framework with scrum to enhance team skill levels.

Tools Used: MS Project, Excel, Share Point, Jira, Confluence, MS Azure, Kanban

Rapha Tech LLC Jan 2015 - March 2019

Scrum Master

Worked as a Scrum Master for this organization, analyzing and identifying system and business process enhancements within the agile systems development life cycle. Document requirements and test software programs to verify that programs function according to specifications and standards.

Interacts with the business stakeholders and subject matter experts to understand their needs.

Captures Agile artifacts to include User Stories (Planned vs Actual), Velocity Charts, Burn-down Charts, Sprint Retrospective notes etc.

Actively participates in SAFe ceremonies including PI Planning, Scrum of Scrums, Inspect and Adapt, and PI Retrospectives

oWorks with the Product Owner, Director of IT, Scrum team and Scrum Master to define Epics, Stories and acceptance criteria.

oEnters Stories into JIRA.

oEnsures JIRA Epics, Stories, and acceptance criteria have enough details for the Scrum Team to start execution and delivery.

Expertly promote continuous improvement and help teams increase productivity and foster innovation.

Keeps management informed of important developments, risk areas, potential problems, and related information necessary for decision making.

Participate in iteration planning to create acceptance criteria and test that define “DONE” for developed features.

Performs related work as apparent or assigned. Training and mentoring the users.

Worked with Scrum Masters across four sites to prepare for and facilitate potentially shippable increment planning sessions.

Work closely with the Solutions Architects to ensure that the IT solutions conform to the corporate architecture standards and are capable of being delivered within acceptable financial targets and timeframes.

Created process flows diagrams,

Collecting, understanding, and transmitting the business requirements for each development item, and translating these into functional specifications and detailed test plans.

Develop a sound understanding of the business in order to accurately analyze and document business processes.

Ensure that the business requirements are appropriately documented, and prioritized in conjunction with the business (in line with the Operating Model)

Saham Insurance 2012-2014

Business Analyst

Worked as a Business Analyst providing Strategic analysis, tactical program and process analysis, operational procedure analysis and design. I was the liaison between the business and the IT department. Providing research and understanding of IT service-industry trends.

I analyzed various requirements in order to effectively implement and support business systems solutions

Executes implementation processes for new systems and conversions by applying systems implementation concepts and principles

I recommended basic configuration strategies for a predefined IT solution(s) that meet or exceed the requirements of our business partners

Perform application development requirement gathering and analysis via user groups, interviews, research, etc.

I elicited, organized, analyzed, document and communicate business requirements.

I worked with the project team to define project requirements by identifying project milestones, phases and elements; forming project team; establishing project budget.

I collaborated with Quality Assurance to support testing efforts.

Perform validation of solutions by analyzing the end product and applying the requirement specifications.

Assist in developing project plans, leading meetings and other related tasks to gather and coordinate activities for requirements gathering.

Education and Training.

University of Buea

BSc Computer Science

Certifications/Qualification

●Certified Scrum Master (CSM)

●SAFe Scrum Master (SSM)

●Fluent in English and French

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