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Customer Services Virtual Assistance

Location:
Old Bridge, NJ
Salary:
65,000
Posted:
February 05, 2024

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Resume:

Tracey

Hamilton

** ******* ***** ***** *****, NJ 08879

347-***-**** (mobile)

732-***-**** (home)

ad3dss@r.postjobfree.com

Objective

To support the management team with critical thinking skills, effective teamwork, and respect for deadlines while providing top-level talents with the goal of proving myself. I am a dependable and diligent professional with superb customer services skills; excellent verbal and written communication skills; effectively multitask in a demanding workplace, also perform well under pressure; dedicated and focused on driving business productivity, while advancing professional within the company.

Skills

Proficient in Microsoft office and excel; Jot Form course registration system, active listener, positive work ethic, keen ability to adapt new skills and concepts, problem solving, customer service oriented, welcome responsibility, initiative-taking, collaborator, and work well with all levels of management.

SEPTEMBER 2017 – PRESENT

Secretary/Administrative Assistant / DC 37 Education Fund

Support Program Director with organizing, evaluating, administration and managing adult educational programs and handle’s on boarding. Developed and manage a member outreach program for the DC 37 Ed Fund which has improved engagement with the members we serve and has increased course registrations. Representative/spokesperson at union official’s general membership meetings. Payroll tasks associated with managing part-time instructors and counselors; prepare operational budgets for assigned programs; oversee satellite office to coordinate all administrative needs for educators and students. Manage student course registrations, eligibility background checks, and communication with internal program teams and off-site training locations.

FEBRUARY 1997 – SEPTEMBER 2017

Bookkeeper / DC 37 Health & Security Plan

Deposited and posted cash receipts to accounts receivable ledgers and prepared all related journal entries; input all deposits into Great Plains accounting system; managed accounts payables, disbursements, payroll and bank reconciliations.

Education

Bachelor’s in Business Administration / Berkley College

GPA: 3.7, Graduated Cum Laude

Associates in Applied Science / Berkley College

GPA: 3.6, Graduated Cum Laude

Achievements

•Founded a 501(c) 3 non-profit organization in 2017, providing educational programs for women with children in homeless shelters.

•Completed the Foundation Center’s grant-writing training course in 2018.



Contact this candidate