TABIUN NELSON

Baltimore MD ***** 443-***-**** ad3dr3@r.postjobfree.com

Professional Summary

Customer focused. Results-driven sales performer with solid history of success in bringing in 500+ customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and customer management abilities. Proven history of achieving and exceeding sales goals. Self motivated leader with skill in growing business relations, sales and resolving practical solutions based on client demands. Skills

• Sales training and leadership

• Social network marketing

• Pipeline development

• Vendor Management

• Strategic Selling

• Marketing strategy

• Developing brand messaging

• Cash Management

• Database Management

• Scheduling

• Data Collection

• Budgeting

• Training

• Project Management

• Customer Service & Retention

• Inventory Management

• Operations management

Work History

Director of Sales 08/2017 to Current

CJ Beauty Enterprises – Owings Mills, MD

• Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches

• Maintained up-to-date knowledge of product supplys and performed competitor analysis

• Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations

• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions

• Managed revenue models, process flows, operations support and customer engagement strategies

• Developed and executed sales presentations as well as both internal and external product training workshops

• Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs

• Identified opportunities for growth within Maryland territory and collaborated with sales teams to reach sales goal

• Trained several new sales representatives on sales strategies and processes to reduce process gaps

• Led targeted training programs to educate staff on product benefits and service capabilities

• Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues

• Created selbuks and square inc reports by tracking weekly sales

• Grew market penetration and sales figures by leveraging supplier relationships and personally overseeing negotiations resulting in 40% revenue increase

• Initiated new sales and marketing plans for product roll-outs, including developing sales, distribution and media strategy

• Maintained up-to-date knowledge of competitor products and pricing in market served

• Increased profit margins by effectively controlling budget and overhead and optimizing product turns

• Attracted new clientele and developed customer relationships by hosting product-focused events

• Targeted prospects in other territories through careful research of competitor products, services and trends

Sales Manager 10/2003 to 08/2017

Shellys Beauty Supply – Baltimore, Maryland

• Coached employees in successful selling methods and encouraged cross-selling to drive revenue

• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals

• Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base

• Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction

• Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies

• Developed strategic relationships with key suppliers and clients to foster profitable business initiatives

• Organized promotional events and interacted with community to increase sales volume

• Initiated new sales and marketing plans for product roll-outs, including developing sales, distribution and media strategy

Education

BBA: Business Management

Morgan State University - Baltimore, MD

Attended 1992-1994.

Woodlawn Senior High School

Graduation 1992

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