Mental Health Patient Care
Resume:
Lori Picarillo Yanez
Miami Florida 33136
ad3dq6@r.postjobfree.com
Summary Statement
Master’s Degree in Business Administration with seventeen years’ experience in Forensic Mental Health secured Facility. Dynamic and motivated professional with a proven record of accomplishment of generating and building relationships, from concept to completion, within multiple agencies across the region including but not limited to DCF. Possesses exceptional communication skills and critical decision-making abilities during acute and challenging situations. Collaborate and maintain relationships with other health care professionals with an empathetic approach to patient care.
Education
Florida International University
Masters in Business Administration Miami, Fl. December 2016
-Minor: Human Resource Manager
Miami Dade Community College Miami, Fl. August 2014
Bachelors in Supervision and Management
Miami Dade Community College Miami, Fl. December 2011
Associates Degree General Studies
Soars Certified/SSI/SSDI Miami/online June 2018
Outreach, Access, and Recovery
Employment History
2018- Present
South Florida Evaluation Treatment Center (SFETC Florida City, FL
Aftercare Coordinator
Serves as a liaison with close coordination with multiple community facilities across the regions and counties. Included but not limited to DCF, Mental Health Administrators Offices of the Courts, forensic specialists, county jail and law enforcement officials.
Organize and implements processes and plans and for ITP, Competent, RUBIO, NGRI, and non-restorable for civil and or community placement.
Develops a discharge plan for aftercare services with current treatment team and Forensic Specialist for client
Builds and maintains close working relationships with community service providers, Public Defenders, forensic evaluators, forensic specialist and other state forensic mental health treatment centers to find the best placement for residents
Participates with developing and improvement of policies and procedures and other written documents and reports
E-FILE Court Reports, Transport Orders, Medication Court Orders, Etc.
Work with managing entity to identify diversion and conditional release and continuity of care
Evaluates level of care for mental health clients
Assist with coordination of transporting patients to other facilities and or court dates
Tracks occupancy for the facility and DCF
2009 - 2018
South Florida Evaluation Treatment Center (SFETC) Florida City, FL
Admission & Discharge Manager
Oversee Admissions/Discharge department
Organize, plan and execute admissions and discharge operations for 249 bed forensic psychiatric facility
Maintaining relationships and close coordination with multiple community liaisons across the regions and counties, include but not limited to DCF, Mental Health Administrators Offices of the Courts, forensic specialists, county jail and law enforcement officials
Interview patients to provide initial facility/patient orientation and determine specific needs; complete Patient Safety Plan with patient; assist with Advance Directives
Coordinate unit placement; disseminate admission documentation to all staff at SFETC
Input and update patient information data in ERMA
Responsible for Admissions/Discharge/Diagnostics monthly reports
Assist in the coordination of aftercare for patient placement through legal department, pharmacy, clinic, property, business office and outside facility if needed to assure handoff and aftercare needs are met
2007 - 2009
South Florida Evaluation Treatment Center Annex (SFETC) Miami, FL
Admission & Discharge Manager
Appointed to the initial start-up team; responsible for the coordination of admissions and discharge operations for opening of new facility (SFETC – Annex)
Created and implemented procedures for admissions/discharge patient flow
Participated in patient multidisciplinary disposition board meetings for determinations of placement needs (community/civil)
Established relationships with forensic specialists, community case managers, and DCF to expedite discharges into the community
Work closely with County Forensic Specialist jail Diversion
Community Placement for clients
Worked with hospital attorney (Legal Department) organizing and sending out court reports to facilitate placement into the community and returns to court for legal disposition
Maintained medical records in compliance with the hospital
Assist in developing and revisions of policies
2002 - 2006
Economic Opportunity Family Health Center Miami, FL
Interim Clinic Administrator – 2005 -2006
oManage the day to day operations of 50+ direct staff including nursing staff, medical assistants, doctors, patient service representatives and schedulers
oDevelop of policies and procedures to ensure regulatory compliance, patient satisfaction and billing accuracy
oCoordinate service and departmental planning and process improvements across patient care
oProvide structured feedback for staff members through yearly development plans handle performance issues
oMonitor the resolution and escalation of patient issues
Staffing Development Coordinator – 2003 -2004
oDirected staff and recruited/trained new employees
oMaintain employee documentation payroll records, vacation/sick time
oCoordinated bank deposits, insurance inquires and billing
Office Manager - 2002 - 2003
oWorked closely with Human Resources department; conducted new hire orientations
oMediate and conflict resolution on employee issues
oProcess benefit packages for new hires
oConducted team meetings, created team building exercises and mandatory trainings
Additional Experience
MANDT Training
SOARS certified
HHS Training
Michigan Alcohol Screening Test Training
Department of Mental Health Law & Policy Certified
Patient Rights/HIPPA
Policytech Training
Kronos & ETime Payroll Systems
Workforce Management Time Keeping
Electronic Medical Records Training: ERMA, Medical Manager, American Medical
Excellent written and verbal communication skills
Contact this candidate