SHAWN
BROUSSAR
D
broussardshawn**@gmai
l.com
Jarratt, VA 23867
Dedicated Banquet Manager with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
PROFESSIONAL SUMMARY
Channel Zero Entertainment Llc - Ce0
Jarratt, VA • 03/2017 - Current
Centerplate, A Sodexo - Chef De Cuisine
Petersburg, VA • 01/2013 - 02/2017
WORK HISTORY
Contributed to smooth business operations by planning and organizing meetings and conferences.
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Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
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Prepared documents, reports and presentations for
executives and board members using advanced software proficiencies.
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Screened calls and emails and initiated actions to respond or direct messages for managers.
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Responded to emails and other correspondence to
facilitate communication and enhance business
processes.
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• Professional in Dj/Entertainment
Carried out events for clients both commercial and private
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Forecasted seasonal staffing levels and interviewed and hired new staff members.
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• Implemented successful cross-marketing strategies such SKILLS
Organization and Time
Management
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• Self-Motivated
• Excellent Communication
• Planning and Coordination
Dependable and
Responsible
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Teamwork and
Collaboration
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University of Phoenix
Tempe, AZ • 08/2012
Associate of Science:
Hospitality And
RestaurantManagement
EDUCATION
Hilton Garden Inn Hotel - Banquet Manager
Richmond, VA • 06/2012 - 12/2013
as food and wine pairings.
Monitored line processes to maintain consistency in quality, quantity and presentation.
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Collaborated with vendors to source desired recipe ingredients while maintaining tight cost controls.
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Scheduled and supervised all kitchen employees such as dishwashers and waiters.
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Developed and cooked memorable dishes that brought new customers into establishment.
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Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.
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Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
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Collaborated with staff members to create meals for large banquets.
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Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
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Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
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• Created recipes and prepared advanced dishes.
• Placed orders to restock items before supplies ran out. Delegated tasks to staff members to maximize
production under tight deadlines.
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Organized banquet storage and surrounding areas to facilitate access to products and materials.
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Established and maintained equipment inventory for accurate tracking, record keeping and to avoid loss.
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• Supervised and mentored kitchen and serving staff. Hired, trained and scheduled staff to maintain adequate coverage for successful operations.
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Liaised with catering department about event changes and implemented requested adjustments.
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Provided exceptional service to guests by immediately addressing needs and requests.
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Coordinated weddings, reunions, and corporate meetings throughout banquet and conference spaces.
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Oversaw timeliness and quality of food delivery at high-volume events.
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• Interpreted instructions to schedule and set up events to The Commonwealth Club - Assitant Banquet Manager
Richmond, VA • 03/2004 - 06/2009
The Omni Hotel - Banquet Server
Richmond, VA • 10/1998 - 12/2002
client specifications.
Directed and managed banquet functions for 50-person event.
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Oversaw day-to-day operations of 100-room hotel with staff of 15 employees.
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Hired and trained new employees, demonstrating best methods for serving clients and guests.
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Organized banquet storage and surrounding areas to facilitate access to products and materials.
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Delegated tasks to staff members to maximize
production under tight deadlines.
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Maintained clear and easy access to exits and fire lanes to prepare for emergencies.
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Liaised with venue management to monitor logistics and timelines.
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Coordinated weddings, reunions, and corporate meetings throughout banquet and conference spaces.
•
• Supervised and mentored kitchen and serving staff. Interpreted instructions to schedule and set up events to client specifications.
•
Oversaw timeliness and quality of food delivery at high-volume events.
•
Hired and trained new employees, demonstrating best methods for serving clients and guests.
•
Stayed up-to-date on menu changes to help customers make food choices.
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Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
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Guided arriving guests to tables, took drink orders and relayed information to bartenders.
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Fostered enjoyable event atmosphere through friendly guest interactions
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Supervised restocking of salad bar and buffet for lunch and dinner service.
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Executed synchronized meal service simultaneously
serving multiple guests.
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• Arranged linens and table settings according to seating Richmond Marriott West - Banquet Manager
Richmond, VA • 06/2000 - 07/2002
plan and event theme.
Provided friendly, courteous service to create memorable moments for guests.
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Applied wine and spirit expertise toward recommending appropriate parings for chosen meals and personal
tastes.
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Prepared serving and appetizer trays and set tables at diverse events.
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Served appetizers, delivered entrees and refilled
beverages for banquet guests.
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Checked identification for minimum age for sale of alcoholic beverages.
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Delegated tasks to staff members to maximize
production under tight deadlines.
•
Organized banquet storage and surrounding areas to facilitate access to products and materials.
•
Established and maintained equipment inventory for accurate tracking, record keeping and to avoid loss.
•
• Supervised and mentored kitchen and serving staff. Provided exceptional service to guests by immediately addressing needs and requests.
•
Coordinated weddings, reunions, and corporate meetings throughout banquet and conference spaces.
•
Interpreted instructions to schedule and set up events to client specifications.
•
Greeted and assisted guests by gathering information pertaining to reservations or requests.
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Hired and trained new employees, demonstrating best methods for serving clients and guests.
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