iesna Williams

Driven Sales Associate with Proven Track Record in Customer Satisfaction and Retention. Houston, TX 77090

ad3dor@r.postjobfree.com

+113*********

To obtain a position in customer service that will utilize my interpersonal skills. I am proficient at a variety of skills. I am able to adapt easily to several different environments. I have a very open personality that allows me to interact with different personality types. I am skilled in many different job rolls. I am a outgoing and dynamic salesperson with a strong sales background and knowledge of suggestive selling and others sales techniques. An independent worker with the ability to inform and excite potential customers and some administrative experience Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Sales health care agent

Lloyd Agencies - Houston, TX

December 2023 to Present

Identifies prospective clients through leads and referrals, schedule client meetings, performs follow up question calls as needed, advises on insurance coverage, conducts periodic policy review, prepares insurance proposals, completes requirements and submits to to underwriters Medical Assistant

Methodist Healthcare System - Houston, TX

July 2021 to Present

greet and login patients arriving at office or clinic. Contact medical facilities or departments to schedule patients for tests or admission. Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Inventory and order medical, lab, or office supplies or equipment. covid-19 testing and vaccines shots.

Full Time Order Writer

Mondelez International - Spring, TX

January 2016 to January 2024

Refill merchandise to shelves daily and clean and front face make product shoppable for customers. Through maximizing sales, effective planning and order-writing, as well as supporting and completing incidental activities such as merchandising, shelving and pricing, the Sales Representative acts a sales expert to retail stores. Build a world-class direct store delivery (DSD) business at the retail level by fulfilling the merchandising needs of our grocery- related customers through stocking the shelves. Brand Merchandiser

LG APPLIANCES - Houston, TX

July 2018 to January 2019

Implement merchandising and promotional activities to maximise the impact of existing and new product launches leading to increased sell out within your stores. Ensure LG branded displays and products are correctly positioned and merchandised to store planogram. Understand the ‘Customer Journey’ for your retailer and seek ways to enhance it by ensuring products and displays are compliant with the correct messaging, clean and demo ready. Record any issues, damage or other findings in the appropriate forum Merchandiser

Core-Mark International, Inc. - Houston, TX

March 2017 to January 2018

Merchandise product to vendors standards communicate with manager to perform any changes or displays place order for next weeks delivery put out products for customers purchase keep store fully stocked

Merchandiser

In Demand - Katy, TX

December 2016 to January 2017

Temporary merchandising position Setting up brand new store.all new fixtures AND product getting store ready for opening

Merchandising Specialist

BDS Marketing - Houston, TX

November 2015 to October 2016

Responsibilities conduct break fix work, in addition to general merchandising projects, including building end caps, displays, resetting planograms and conducting break fix repairs. Maintain displays within retail stores; build end caps or inline fixturing and reset section as per planogram to include POP and pricing / fact tags.Setup and/or ensure powered displays are fully functioning Accomplishments

Learn more skills in this field

Skills Used troubleshooting malfunctioning displays and repair onsite, conduct break fix in a short period of time,

Great verbal and written communication skills, Smartphone and /or computer/tablet (mobile) literate Merchandise Execution Associate

HOME DEPOT

May 2010 to August 2015

Provide visual merchandising support to stores

Merchandise product according to vendors

Cleaned certain areas of the facility to replace the merchandise

Process reports for vendors of home depot

Did inventory of the merchandise

Photo Lab Associate

CVS PHARMACY

March 2008 to August 2010

Development digital films into hard copies

Enlarging and re focusing, touching up the photos

Intake of cash and credit payments

Cleaned assign area at the beginning and end of shift

Did inventory for the photo lab

Photo Lab Manager

WALMART SUPERCENTER

January 2005 to February 2008

Plan work schedules for many associates

Machine maintenance

Developed film and digital photos

Trained new hires

Order supplies and inventory

Provide excellent customer service

Education

DIPLOMA in MEDICAL ASSISTANT

REMINGTON COLLEGE - Baton Rouge, LA

November 2003 to April 2004

GED in Customer Service

HOUSTON COMMUNITY COLLEGE - Houston, TX

March 2000 to January 2003

Skills

• Experience Administering Injections

• Excellent adaptability skills

• Medical Billing (3 years)

• Patient Care

• Medical Records

• Excellent Money management skills

• Phlebotomy

• Insurance Verification

• Able to maintain monthly quotas

• Provide outstanding customer service

• Excellent Microsoft excel-budgeting spreadsheets, calendars, charts & diagrams

• EMR Systems

• Vital Signs

• Worked within a team atmosphere on a daily basis

• Provide step-by-step walkthrough solutions to a variety of customer issues

• Merchandising (10+ years)

• I maintain a professional demeanor and appearance

• Extensive multi-tasking skills

• Epic

• Venipuncture

• Customer Service (10+ years)

• Planogram

• Sales

• Cold calling

• Customer relationship management

• Customer service

• Windows

• Live chat

• Typing

• Google Docs

• Upselling

• Help desk

• Software troubleshooting

• Operating systems

• Computer networking

• iOS

• Inside sales

• Cash handling

• Retail sales

• Account management

• Direct sales

• Negotiation

• Pricing

• Salesforce

• Telemarketing

• Insurance sales

• Relationship management

• Marketing

• Presentation skills

• Door-to-door

• Recruiting

Certifications and Licenses

Certified Medical Assistant

Life & Health Insurance License

January 2024 to February 2026

Contact this candidate