*** ***** ******** ****

Church Hill, TN *****

423-***-****

ad3dmu@r.postjobfree.com

CHRISTY HOUSEWRIGHT

OBJECTIVE

To obtain a part-time position where I can use my computer, phone, math, and

interpersonal skills and where there is opportunity for advancement. Preferably

closer to my home in Church Hill.

EXPERIENCE

GASTROENTEROLOGY ASSOCIATES

Triage nurse and scheduler -- July 2017 through present

Answer phones, take messages, route messages to doctors, outside labs, or providers outside of practice as necessary. Make sure patient is advised if awaiting answers. Review medical notes and call in refills or get approval from physician as necessary. Be aware of and advise patient when they will need prior authorization from insurance provider for procedures. Make sure authorization obtained prior to any tests. Also make sure insurance has no limitations regarding testing or sequence of tests. Be aware of acute emergencies and when patient should report to the Emergency Room or come back to office sooner for a follow-up appointment as dictated by situation. Make necessary appointments, change appointments as requested by either patient or physician. Schedule appointments made by outside referring physician. Relay discrepancies to physician or PA for clarification ASAP. Relay messages from physician to patient in regard to any/all tests with a normal result. Advise patient that physician will contact directly with concerns, needs for additional tests, or for secondary opinions. Make sure all messages, refills, and concerns are responded to in a timely manner. Make sure referring physician and/or primary care physician is notified of all test results.

HOUSEWRIGHT FAMILY TRUCKING – 125 MOUNT MITCHELL ROAD

Bookkeeper -- 2014 – January 2018

Bookkeeper – kept records of mileage, state taxes (varies by state), fuel consumption, reconcile the records, and do quarterly Federal tax report. Kept records of maintenance, repairs, and prepared records for accountant for yearly income tax return to be prepared.

WELLMONT CVA HEART INSTITUTE – 2050 MEADOWVIEW PARKWAY

Patient Care Technician – October 2002 to November 2017

Input patient demographics, coding for billing purposes, data entry. Worked with multiple cardiologists, physician assistants, nurses, support staff, and patients in high-pace office. Interact with the public and maintain up-to-date records. Obtain information from other physicians’ offices, laboratories, hospitals and patients by phone—excellent phone skills. All records are maintained on computer, and I have very good computer and typing skills. I wrote memos and letters to patients and doctors and mailed them—1st class or expedited as needed.

EDUCATION

Graduated Volunteer High School 1995

Northeast Community College 1998-2001

SKILLS

Ability to work at fast pace under stressful conditions

Organizational skills

Customer Service skills

Basic office equipment—computer, fax, copier

Had to learn multiple unique software applications to process electronic medical records, fast learner, able to learn new techniques and procedures very quickly

REFERENCES

Available upon request.

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