Mohamed Firdaus

E-mail: ad3dkt@r.postjobfree.com

Mobile: +919*********

OBJECTIVE:

Seeking a growth-oriented position, utilizing my current skills and acquire new skills in an intellectually

Stimulating environment and thus achieving the organizational objectives with the attribute of time,

Quality and discipline to realize my full potential.

SUMMARY:

12 years of experience in service industry.

Experience in F&B service.

Hardworking and adaptable to stressful work conditions. Ambitious and self-motivated.

Polished Communication skills, effective Problem solver.

Quality of smartness, punctuality and accustomed to work in a high stress environment. Possess good leadership skill and capable of working as part of team in a professional environment.

PROFESSIONAL EXPERIENCE:

Worked as Restaurant Manager - Al nahda food trading co (May 2019- May 2021)

Worked as Assistant Manager – in Wang’s Kitchen Chennai India (December 2017 – December 2019)

Worked as Assistant Manager –L2 in French Loaf, Chennai, India (July 2014-April 2016)

Worked as Service Manager in Lee Wee Brothers Food Stuff Pvt Ltd, Singapore, since

(February 2012 – March 2014)

Worked as Waiter in ALSHAYA Co.W.L. L, Safat, Kuwait since (September 2008 – October 2009)

Worked as Waiter in Quality Inn Sabari, Chennai. India since (November 2005 – May 2008)

JOB RESPONSIBILITIES AS ASSISTANT MANAGER IN Wang’s Kitchen:

Delivery of business strategies, seek and maximize revenue with minimum costs.

Agree and implemented actions to continuously improve the guest experience.

Create and deliver promotional activities to increase sales.

Responsible to handover clear shift allocations and weekly off for staffs.

Maintaining stocks and ensure to have adequate stocks in place to meet high demands.

Preparing profit and loss report and submit it in the quarterly meetings.

Maintaining the business standards and adhering to the company policies and guidelines.

JOB RESPONSIBILITIES AS ASSISANT MANAGER IN FRENCH LOAF:

Control day-to-day operations by scheduling labor, ordering food & supplies & developing restaurant team.

Ensure statutory compliances by maintaining registers and licenses.

Control P&L by following cash/control security procedures, maintaining inventory, reviewing financial reports, and taking appropriate actions.

Recruit, Interview & hire team members, conduct performance appraisals, take discipline action, motivate & train.

Ensure maintenance of equipment’s, facility, & grounds through the use of a Preventive Maintenance Plan based on company standards.

Ensure food quality and 100% customer satisfaction.

Ensure complete & timely execution of corporate and local marketing programs.

Ensure a safe working and customer experience environment by facilitating safe work behaviours of the team.

JOB RESPONSIBILITIES AS SERVICE MANAGER IN LEE WEE BROTHERS:

Execute outlet operations including food promotions, customer service and inventories.

Monitor the performance of outlet staff including training, evaluating, allocating duties, scheduling,

and interviewing.

Assist in the execution of the strategic plan including the forecasting, budget management, profit and

Loss accountability, cost control and inventories.

Continue to enhance the guest service experience by creative initiatives.

Adhere to the food and industry standards.

Maintain the standard of domestic food packaging and the overseas packaging.

JOB RESPONSIBILITIES AS WAITER:

To provide a courteous and professional service at all time

Ensuring the customers satisfaction in food service

Interacts with guests to obtain feedback on product quality and service levels

Responds to and handles guest problems and complaints

Training for staffs to service in F&B and Bars

Ensured great quality in the food served.

Resulting in a tremendous outcome of customers returning for more every week

TRAINING:

SAVERA HOTEL (Dec 2002 to Jan2003).

Chennai, India.

Training in FOOD and BEVERAGES department.

ITC, Hotel PARK SHERATON &TOWERS (Nov 2001 to Jan 2001).

Chennai, India.

Training in FOOD and BEVERAGES department. (BANQUETS)

ADDITIONAL SKILLS:

Completed Advanced Course in CONTINENTAL CUISINE in The Indus Institute Of

Advanced Culinary arts and Hotel Management from June 2004 – Sep 2004.

ACHEIVEMENT:

Awarded as BEST WAITER in Alshaya Co. W.L.L, Safat, Kuwait in 2009.

Won third place in CHEF COMPETITION held by Asan Memorial College in 2004.

ACADEMIC DETAILS:

B.Sc. (Hotel and Catering Management Technology, Asan Memorial College (2001-2004)

Percentage – 60%

PERSONAL DETAILS:

Father Name - Mr. Mohamed John

Date of Birth - 05.08.1984

Sex - Male

Marital Status - Married

Languages Known - Tamil, English

Nationality - Indian

Address - No 29, 2nd Street,

Usha Nagar,

Ullagaram,

Chennai-600091,

Tamil Nadu, India.

Mobile no - +91-988**-*****

Passport Number - M4068481

Date of Issue - 02.12.2014

Date of Expiry - 01.12.2024

DATE:

PLACE: (Mohamed Firdaus.M)

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