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Customer Service Medical Office

Location:
Maryville, TN
Salary:
14.00 hr
Posted:
February 05, 2024

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Resume:

Shannon Judkins

**** ********** **** *********, ** 37804 ad3dkn@r.postjobfree.com 865-***-****

PROFESSIONAL PROFILE

Customer service oriented and performance driven professional, possessing a strong understanding of the importance of accurate claims processing. Pays close attention to detail for accurate and compliant documentation and maintains and ensures patient privacy and confidentiality.

Microsoft Office / MS Excel; MS Word; MS PowerPoint Typing Speed: 43 WPM.

Worked in management, quality control, billing, ordering product, and customer service.

Function independently with minimal direction and guidance.

Works well in team-based environments.

Actively participates in learning opportunities and adapts to new environments. KEY QUALIFICATIONS

Medical Billing Medical Coding ICD-9-CM HCPCS CPT ICD-10-CM Medical Terminology Electronic Health Records (EHR) Electronic Medical Records (EMR) Greenway Managed Care (HMO, PPO, and POS) Government Payers Third Party Payers Worker’s Compensation Centers for Medicare and Medicaid CMS 1500 CMS 1450 (UB-04) Tricare EOBs Payment Posting Revenue Cycle Management Scheduling Superbill Insurance Verification Insurance Billing Procedures Insurance Claim Processing Practice Management Medical Office Procedures Anatomy & Physiology Co-Payments Deductibles Co-Insurance HIPAA Compliance Meaningful Use Reimbursement Methodologies Fee Schedules Outpatient / Physician Inpatient / Facility EDUCATION

Ultimate Medical Academy Associate of Science in Health Sciences - Medical Office and Billing Specialist, 2018 Fully accredited, accelerated program providing instruction in medical administrative procedures such as appointment scheduling, revenue cycle management, reimbursement methodologies, insurance claims management and electronic medical records (EMR) systems. Program content includes billing and collections process implementation, industry regulations, laws and ethics and bookkeeping to ensure medical office compliance. Research, professional writing, critical thinking and communications skills are emphasized throughout the program. PROFESSIONAL EXPERIENCE

Handywoman Services- Maryville, TN

06/2006-current

Owner

● Home or business cleaning, Realty clean up, painting, tear out carpeting, windows, spring and fall deep cleaning

● Landscaping, install and design

● Help with electronics, computers, faxing, printing, phone calls

● Animal Care, basic home needs light bulbs, filters anything else around home or business

● Payroll, accounting, sales, and going out and taking bids

● Management, and I do all the work

Caregiver, Alzheimer's and Parkinson's, working with a blind patient, aid in every day living, bathing, dressing, help making sure medications are taken, and assist with meals

Allcor Staffing – Alcoa, TN 06/2014 – 01/2015

Laborer

Assembled in accordance and written instructions.

Inspected to ensure quality and adherence to procedures.

Complied with company standards of quality assurance and quantity control. Subway – Maryville, TN 03/2013 – 01/2014

Assistant Manager

Oversaw areas of the restaurant and made decisions on matters of importance, policy, and guest services.

Enhanced store marketing by increasing sales and minimizing costs.

Enforced sanitary practices and ensured high quality food preparation. Lowes Home Improvement – Maryville, TN 12/2005 – 06/2010 Live Nursery Specialist

Took proper care of plants.

Handled quality control management of employees, special order sales, computer work, and phone answering.

Received several letters of excellence from customers and Store Manager for going above and beyond service. References

Donna Ward- 865-***-****- Employer- 8yrs

Rita Jones- 865-***-****- Co-worker- 20yrs

Janis Coning- 865-***-****- Friend- 4yrs



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