OBJECTIVES

To support and enhance the productivity and efficiency of any goal oriented organization through my positive impact, active participation, quality relationship, teamwork, resourcefulness and integrity.

EDUCATIONAL BACKGROUND

INSTITUTION ATTENDED WITH DATE

2014 - 2017 Kogi State University, Anyigba.

2011 - 2013 Kogi State University, Anyigba.

2004 – 2009 Blessed Assurance Secondary School, Ogun State.

1995 – 2003 Kingfisher Private School, Ajuwon Ogun State.

QUALIFICATIONS WITH DATE

2023 Diploma in CareGiving.

2020 Certified Customer Service Specialist.

2017 Bachelor of Arts (Theatre Arts).

2014 Diploma (Mass Communication).

2009 Senior Secondary School Certificate.

2003 First School Leaving Certificate.

WORK EXPERIENCE

LAGOS TELEVISION, Ikeja Lagos

(Industrial training) 2016

●Program analyst.

●Write Script for television program.

ONUN COMPREHENSIVE SCHOOL, Mbarakom Calabar

(National Youth Service Corp) 2018

●Assistant H.O.D Commercial department.

●Teacher.

●Drama Coordinator.

LIVINGHOPE MULTI'S, Agege Lagos (January 2019)

●Sales Associate.

●Marketing Personnel.

HONEYMOON GUESTHOUSE, Ojodu Berger Lagos (August 2019)

●Acting Personal Assistant to the CEO.

●Maintaining Record books.

●Room Service Personnel.

PROTEN INTERNATIONAL seconded to FAIRMONEY, Ikeja Lagos (October 2019)

Call Center Agent (Loan Collection Unit).

●Establish communication, by making calls to prospective and current fairmoney customers.

●Establish effective communication by interviewing customers, verifying their information.

●Makes an average of a hundred (100) reached calls daily.

●Keep customers well informed by explaining procedures, providing necessary information and answering questions.

●Inform customers/prospects about fairmoney (products and/or service) activities.

●Accomplish sales, returns, and organizational objectives.

OPAY, Opebi Allen Ikeja (November 2019)

Telesales Agent (Collection Unit).

●Making an average of a hundred and fifty (150) calls daily.

●Persuade Riders to remit their daily pay.

●Make records of riders complains.

●Encourage riders to continue working so as to meet up their daily target.

Blue Ridge Microfinance Bank, Ikeja Lagos (January 2020)

Customer Service Support (Collection Department).

● Making calls to customer.

●Attend to customer complains.

●Convince customer to repay their loan at due date.

●Makes an average of a hundred (100) reached calls daily.

●Keep customers well informed by explaining procedures, providing necessary information and answering questions.

Blue Ridge Microfinance Bank, Ikeja Lagos (September 2020)

Customer Service Department

Manage and lead a team of customer service officer.

Communicate company goals.

Motivate team members and assess their performance.

CERTIFICATION

Certified Customer Service Specialist (CSS)

Clarionttech Services.

Issued July 2020.

Diploma in CareGiving

Alison.

Issued Oct 2023.

PERSONAL DATA

Date of Birth: January 8, 1994

Marital Status: Single

Sex: Male

Languages: Fluent and good English, Moderate Yoruba.

SKILLS

Good Communication Ability.

Good Leadership Ability.

Excellent Team Work Ability.

Analytical and Problem Solving Ability.

Researching.

Public Relations.

CareGiver.

Skilled Multi-tasker.

Phone Etiquette.

INTEREST AND OTHER ACTIVITIES

Interested in team work.

Learning and Research.

HOBBIES

●Watching Documentaries.

●Information Gathering.

●Photography.

●Writing.

●Playing Scrabble.

REFERENCE

To be provided on request

ad3djj@r.postjobfree.com:ad3djj@r.postjobfree.com

OLORUNMONU AYODAPO PETER

13, Ariyo Aroworade Crescent Oko-oba, Agege. Lagos state.

Tel: +234**********.

Contact this candidate