BLESSING EWODIEN

Contact

No **, Adedayo Ojo Street, Community Road Zone 5,

Off Iyana School LASU-Igando Road,Iba,Lagos.

Tel: 080******** 090********

Email:ad3dik@r.postjobfree.com

LinkedIn:blessing dien

Dear Hiring Manager

I write in response to your advertisement seeking for Customer Service Representative in your Esteemed organisation.As a highly competent staff,I would bring a resourceful, flexible and hardworking attitude to this role.

In my current position, I served in the capacity of the position advertised and likewise gained experienced on the job. Part of my responsibilities are: serving as intermediary between the Customer, ensure that new and old Customers are treated as priority, make Inbound calls and receive Outbound calls, Answer Questions and resolved complaints, communicate fare difference to customers, process refunds and resolve issues of missing items for Courier services, process reschedule trip, Arrange for charter services, Book flight Ticket and Reservations, constantly check for customer feedback and respond accordingly, file paperwork and documentation, Prompt response on Whatapp messages and also reach out to inactive customers.

Additionally, I am adept at:

Microsoft Office applications

Maximize efficiency of available time and great attention to details

Managing interpersonal relationships with staff and customers

Effective grasp of new ideas and the ability to make them result oriented

Ability to work under pressure and still be effective

Excellent written, oral and interpersonal communication skills

Team leadership, development and management skills

My resume and references are attached to contact me at your earliest convenience so we can discuss the position and your needs in detail.

Thank you for taking the time to review my resume. I look forward to talking with you.

Sincerely,

BLESSING DIEN

The Hiring Manager

Contact this candidate