Jane M Ferenz

**** ******** ***

Cleveland Ohio *4144

440-***-****

ad3dgx@r.postjobfree.com

EXPERIENCE

Cash Application Specialist

**** ** **** ******* ******** and Wolff Bedford Heights, OH Processed daily mail, posted checks, credit card payments ACH, and wires. Reconciled and balanced receipts daily.

Credit Collections Specialist

2008 to 2018 Zep Inc. Cleveland, OH

Processed payments received in lockbox. Resolved issues on key accounts to minimize bad debt write off. Reported to company officers on weekly progress. Customer Service/Accounts Receivable Rep

2006 to 2008 Champion Windows Westlake, OH

Coordinated service and install. Reported to management on accounts receivable issues and resolved accounts. Answered incoming calls, greeted customers. Payroll/Accounts Receivable/Billing

1993 to 2006 Ohio Transport Corp. Cleveland, OH

Processed mail and posted payments. Made daily bank deposits. Collected on delinquent accounts. Invoiced customers. Processed weekly payroll. Skills: SAP, Titanium Schedule, Excel

Education: HS Diploma