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Customer Service Employee Relations

Location:
Hollywood, FL, 33026
Salary:
20 per hour
Posted:
February 04, 2024

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Resume:

Wilna Dorzier Augustin

ad3dfb@r.postjobfree.com

941-***-****

CAREER HIGHLIGTHS

Employee Relations Development

Training &organizational Development

** ***** ** ****** **** experience at Miami Dade county DHS

10 years of serving the senior citizens community

10 years of management experience, work as site manager, totally in charge of the site where I work with senior citizens clients.

2years of medical experience in nursing home setting.

2 years caring for patients with liability who cannot care for themselves

2 Years of Experience At Boston Scientific

2 years working as a customer service in Boston Scientific leading our clients to the right products which will fit their expenses and also helping them wherever they have questions about products

Utilize appropriate language, interactions and positive attitude with my clients or patients.

Have a report done on meals serve to clients at senior program.Also have a weekly, monthly reports done.

Make sure my patients is well taken care off . Making sure they well groom, well fed,Bath on time eat on time .

Overall I make sure everyone is satisfied with the service I render to them.clients satisfactory experience.

Excellent computer skill; proficient with Microsoft word, Microsoft Excel, Power point, and to learn companies system/application quickly and easily.

EDUCATION

KEISER CAREER COLLEGE

Medical assistant Miami Florida

AA Degree Earned:2011

STERILIZATION CERTIFICATE 2021

SUNRISE PRIVATE HIGH SCHOOL GEORGIA

HIGH SCHOOL DIPLOMA EARNED: FEB 2009

PROFESSIONAL EXPERIENCE

ARCH PLAZA NURSING Home

NORTH MIAMI FLORIDA FEB 2019 _PRESENT

As a CNA work closely with patients. Taking care of patients:such as daily bath, feeding my patients, making sure sure my patients are well taking care off.

Miami Dade County DHS

Miami Florida

Feb 2005_July 2015

Responsible for A Yearly Assessments, weekly report, Monthly Reports.

Serve a Hot meal to clients every day

Take clients out on field trips twice monthly

Making sure everything is in place and adhere to work protocol.

Bonston Scientific

2006_200 Doral, Florida

Work closely on call with customer

Customer service a good a listener

Making sure clients are with our products.



Contact this candidate