Wilna Dorzier Augustin
ad3dfb@r.postjobfree.com
CAREER HIGHLIGTHS
Employee Relations Development
Training &organizational Development
** ***** ** ****** **** experience at Miami Dade county DHS
10 years of serving the senior citizens community
10 years of management experience, work as site manager, totally in charge of the site where I work with senior citizens clients.
2years of medical experience in nursing home setting.
2 years caring for patients with liability who cannot care for themselves
2 Years of Experience At Boston Scientific
2 years working as a customer service in Boston Scientific leading our clients to the right products which will fit their expenses and also helping them wherever they have questions about products
Utilize appropriate language, interactions and positive attitude with my clients or patients.
Have a report done on meals serve to clients at senior program.Also have a weekly, monthly reports done.
Make sure my patients is well taken care off . Making sure they well groom, well fed,Bath on time eat on time .
Overall I make sure everyone is satisfied with the service I render to them.clients satisfactory experience.
Excellent computer skill; proficient with Microsoft word, Microsoft Excel, Power point, and to learn companies system/application quickly and easily.
EDUCATION
KEISER CAREER COLLEGE
Medical assistant Miami Florida
AA Degree Earned:2011
STERILIZATION CERTIFICATE 2021
SUNRISE PRIVATE HIGH SCHOOL GEORGIA
HIGH SCHOOL DIPLOMA EARNED: FEB 2009
PROFESSIONAL EXPERIENCE
ARCH PLAZA NURSING Home
NORTH MIAMI FLORIDA FEB 2019 _PRESENT
As a CNA work closely with patients. Taking care of patients:such as daily bath, feeding my patients, making sure sure my patients are well taking care off.
Miami Dade County DHS
Miami Florida
Feb 2005_July 2015
Responsible for A Yearly Assessments, weekly report, Monthly Reports.
Serve a Hot meal to clients every day
Take clients out on field trips twice monthly
Making sure everything is in place and adhere to work protocol.
Bonston Scientific
2006_200 Doral, Florida
Work closely on call with customer
Customer service a good a listener
Making sure clients are with our products.