Customer Service Store Manager
Resume:
Dora Bouterie
Chalmette, LA *****
ad3df8@r.postjobfree.com
CUSTOMER SERVICE-
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Work Experience
Automotive Sales Consultant
Premier Clearance Center of St. Bernard - Chalmette, LA January 2023 to Present
MEETING AND GREETING CUSTOMERS Demonstrates vehicle features and takes customers on test drives.
Demonstrates automobiles by explaining warranties and services. Closes sales by overcoming objections, asking for sales, negotiating prices, and completing sales and purchasing contracts. Provides sales management information by completing reports.
Supervisor/ Lead
Walmart neighborhood market - Meraux, LA
June 2016 to January 2023
Mentored and guided employees to foster proper completion of assigned duties.
• Built strong relationships with customers through positive attitude and attentive response.
• Managed 35 associates and growing OGP online grocery area.
• Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
Store Manager
Dollar Tree and Family Dollar - Chalmette, LA
March 2012 to May 2016
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Completed point of sale opening and closing procedures.
• Protected store from loss or theft by setting and enforcing clear security policies. Store Manager
Dollar General - Violet, LA
June 2010 to March 2012
In charge of whole store, making sure it runs smoothly, cleanly and meets all the budget and goals, scheduling people to have full staff at all times to run a business, interview, hire, coordinate and discipline employees when needed, making sure store is stocked, clean so outs can be ordered, inventory and conference calls every
Education
Medical
Nunez Community College - Chalmette, LA
September 2022 to Present
Skills
• Store management
• Team management
• Management
• Payroll
• Cash handling
• Conscientious and Detail-Oriented
• Staff supervision
• freight experience
• Customer service
• Facility Opening and Closing
• Cold Calling
• Retail management
• Sales Management
• Merchandising
• Team Building
• Inventory management
• Leadership
• Medical Coding
• Sales
• Scheduling
• Account Management
• productivity and Time Management
• Loss prevention
Certifications and Licenses
Driver's License
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