Pamela H. Sutterfield

*** ******* ****, ******, ** 27501 919-***-**** (919) 919-***-**** (Cell) ad3de3@r.postjobfree.com

SUMMARY

Over 22 years’ experience planning and directing executive level administrative affairs and providing support to human resources, and accounting. Excellent problem-solving skills and a strong orientation in customer service/satisfaction. Combines strong planning, organizational and communication skills with the ability to work independently. Accustomed to handling sensitive and confidential records.

ACCOMPLISHMENTS

Coordinated the physical move of division offices.

Designed spreadsheets, coordinated, and managed annual departmental budget for several divisions $12,310,527 (2005 through 2019 budget).

Trained Administrative Assistant.

Researched and implemented Corporate Apartment for New Hires.

Planned and orchestrated successful corporate events including company award ceremonies, blood drives, etc.

Designed and implemented department training manuals for positions within the Research, Compliance, and Human Resources Department.

Designed crisis management procedures manual for accounting procedures of department.

EXPERIENCE

MARTIN & JONES, PLLC 2010-2019

Accounting Office Manager

Managed all the financial affairs of the Firm.

Designed and developed a template for management reports that are used in the development of business plans.

Designed spreadsheets and tools to manage the preparation and coordination of annual budget and quarterly variances.

Prepared monthly reports for all shareholders.

Managed meeting schedules and prepared semi-annually, and annually meeting materials for numerous functions.

Maintained information for continuous improvement process of department.

Managed vendor relationships.

Budget Process

Managed all the Accounts Payable/Receivables of the Firm

Prepare settlements for clients and disburse all trust settlements to clients as required by North Carolina State Bar.

Manage accountant assistant’s daily activities

Managed the Workers Compensation Audit for firm.

Managed Payroll and Payroll processes required for employees of Firm.

Tax Planning with CPA for the Firm held quarterly

Managed Firm employee time records

MARTIN & JONES, PLLC 2007-2010

Accounting Assistant

Provided administrative support to Shareholders, Office Administrator, and Staff Accountant.

Designed and developed a template for management reports that were used in development of business plans.

Designed spreadsheets and tools to manage the preparation and coordination of annual budget and quarterly variances.

Prepared vouchers for accounts payable.

Managed meeting schedules and prepare meeting materials for numerous functions.

Maintained information for continuous improvement process of department.

Managed vendor relationships.

Assisted with Development Budget Process

Managed all the Accounts Payable of the Firm

Assisted with annual Trust Audit.

FIRST CITIZENS BANK, RALEIGH, NC 2003-2007

Executive Assistant I

Provided administrative support to Executive Vice President of Human Resources, Compliance Officer and Organization Effectiveness Manager, Strategic Staffing Manager, Compensation and Benefits Manager.

Designed and developed a template for management reports that were used in development of business plans.

Designed spreadsheets and tools to manage the preparation and coordination of annual budget and quarterly variances.

Prepared vouchers for accounts payable.

Managed confidential executive contract files, corporate promotions, country club memberships and North Carolina Bankers Association’s scholarships.

Managed meeting schedules and prepare meeting materials for numerous functions.

Arranged temporary living for relocating new hires.

Maintained information for continuous improvement process of department.

Managed vendor relationships.

Assisted with the Development of New Orientation Program for New Associates.

Facilitated the New Hire Orientation program.

Responsible for Corporate HR Mailings.

Planned and coordinated Weight Watchers at Work Meetings.

Planned and coordinated Health Fair.

Created Surveys for associates.

Maintained Code of Ethics Disclosure Logs.

FIRST CITIZENS BANK, RALEIGH, NC 1997-2003

Administrative Assistant III

Provided administrative support to Corporate Education and Corporate Compliance department heads and their direct reports.

Planned and coordinated meetings including minutes and follow-up.

Scheduled and maintained meetings and travel itineraries for multiple managers.

Maintained personnel files for department documentation.

Prepared vouchers for accounts payable.

Assisted in preparation of annual budget and monthly variance reports.

PROFESSIONAL DEVELOPMENT

Numerous programs and seminars including Diversity, Human Resources/Personnel Management, and Directing, Controlling and Managing Projects.

VOLUNTEER ACTIVITIES

United Way Committee Member

United Way Celebration of Caring Coordinator for Raleigh Nursery School

Communities in Schools Mentor

Special Community Projects

McGee’s Crossroads Elementary PTA President

West Johnston Band Parent Association Board Member

Active Member of the National Society of Human Resource Management

NC Notary Public

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