TP

OBJECTIVE

Job Objective: Looking for the opportunity to increase my skills and experience by acquiring a new position that requires multi-tasking, team leading, time management and growth.

SKILLS

Microsoft Word, Excel

Excellent Customer Service

Deadline Driven

Active Listener

Good Oral and Written Skills

Organized and Efficient

Goal Oriented

Collaborator

Effective Time Management

Highly detail oriented

Able to multi-task

Professional phone etiquette

Critical thinker

Strong problem-solving skills

Various POS knowledge and experience

THERESA PERRI

WORK HISTORY

HTTPS://WWW.LINKEDIN.COM/IN/THERESA-PERRI-1A4B12240/

EXPERIENCE

Cape Coral Police Department 11/2022 – Present

Records Clerk

Responsible for the safekeeping of police records, including the filing and retrieval of reports, the inputting of reports into record-keeping software, and the maintenance of police records. Responsible for maintaining accurate police records, including criminal, motor vehicle, DUI records. Process requests for copies of records and provide information to the public, collect, store, and retrieve police records. Recordkeeping and the ability to work independently. Responsible for maintaining all police records for the department. Assist officers with their paperwork and help them to find information they need.

Police and Fire Federal Credit Union 9/2014 – 09/2022

Home Equity Loan Processor

Communicate and guide members through the mortgage process ensuring important dates are met and obtain all pertinent information not obtained at the time of the application. Assist with obtaining property information, tax information, existing mortgage information and insurance declarations. Assist with ordering appraisals and property searches. Assist with the calculation of income to meet DTI requirements.

Reviewing paystubs, tax returns and other documentation provided by applicants for accuracy and to ensure that the documentation is complete. Make quality judgment and interpret loan documentation received in files to comply with LTV and DTI

Prepare application folder and documents for the closing team. Process and review all loan documents to ensure accuracy. Communicate with the applicants/members throughout the loan process. Review and obtain additional information for liens, judgements, etc. Process loans to comply with rules and regulations, efficiently and in a timely order. Demonstrate good working knowledge of loan processing guidelines and requirements. Review and understand current program guidelines and current Loan Rate Sheet

High Tides Restaurant 12/2014 – 10/2021

Restaurant/Staff Manager

Scheduling staff daily for restaurant and hall as well as catered affairs at BNB

Train staff for job duties and customer service

Train staff to use POS.

Perform staff reviews, write ups, and meetings.

Oversee updates for certifications (SERV Safe/Ramp)

Keep employee files updated with tax forms/training /personal information.

Meeting, greeting, and communicating with restaurant patrons.

Responsible for hiring and dismissing staff.

DEGREE • DATE EARNED • SCHOOL

Associate’s Degree ~ Business Management at DeVry University ~ 12/2022