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Customer Service Quality Control

Location:
Quincy, IL
Posted:
February 04, 2024

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Resume:

Marcus Hoskins

Shipping recieving/Warehouse

Quincy, IL 62301

ad3dc3@r.postjobfree.com

+1-217-***-****

AREA DISTRIBUTORS INC.

July 2014 - August 2017

* + yrs experience Shipping /recieving Closer! Duties included but not limited to cycle counts, safety

& cleanliness, checking accuracy of next days deliveries, preparing next days delivery sales tickets, closing securing & alarming the facility!

Authorized to work in the US for any employer

Work Experience

Plumbing Apprentice

Steve's Plumbing & Contracting - Mendon, IL

July 2023 to Present

All phases plumbing and repair water/sewer lines and new construction. Preventive Maintenance

Fairfield Marriott Hotel - Quincy, IL

July 2021 to July 2023

All phases of hotel maintenance. Plumbing, electrical, pool chemicals, etc... Laborer/Operator

QPS Employment Group - Quincy, IL

June 2020 to December 2020

General laborer, machine operator, tow motor driver Merchandising Service Associate

Lowe's Home Improvement - Quincy, IL

June 2018 to May 2020

Operate forklift, order picker & narrow aisle scissor lift. Use of various hand tools to set & reset merchandise displays throughout the store. (2) Silver Star Customer Service Awards for Outstanding Customer Service.

Traffic Control/Spotter

Waste Management Inc. - Simi Valley, CA

September 2017 to March 2018

Traffic control & Spotter for trucks entering and leaving facility. Supervisor for temp. employees. Silk Screen Operator

Printex - Hannibal, MO

March 2013 to July 2014

Responsible for set up & operation of multi station silk screen press, processing orders, quality control of products.

Education

Certifide in Satety/Quality Control/Manufacturing Processes John Wood Community College - Quincy, IL

August 2012 to January 2013

High school diploma in College Prep

Hannibal Senior High - Hannibal, MO

August 1974 to May 1978

Skills

• Electric/propane forklift pallet jack. Shipping/recieving, cycle counts, inventory control, accuracy check of sales tickets (3 years)

• forklift operator

• maintenance

• machine operator

• inventory

• Screen Printing

• Quality Control

• Order Picking

• Quality Control

• Screen Printing

• Reach Truck

• Warehouse Experience

• Order Picker

• Materials Handling

• RF Scanner

• Forklift

• Time Management

• Customer Service

• Manufacturing

• Merchandising

• Planograms

• Freight Experience

• Shipping & Receiving

• Computer Skills

• Warehouse Distribution Experience

• Packaging

• Warehouse Management

• Logistics

• Supervising experience

• Pricing

• Quality Assurance

• Heavy Lifting

• Heavy Equipment Operation

• Pool Maintenance

• Facilities Maintenance

• Mowing

• Hand tools

• Math

• English

• Mechanical knowledge

• Plumbing

Awards

2 time silver star award

April 2020

Lowe's Silver Star Award is awarded to associates displaying outstanding performance in Customer Service & their job duties!

Certifications and Licenses

NATIONAL Certification ANSI 2013-2018

January 2013 to January 2018

CDL

Assessments

Work style: Reliability — Proficient

July 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Basic maintenance and repair — Proficient

July 2023

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities

Full results: Proficient

Security guard skills — Proficient

January 2024

Assessing risks, enforcing security standards, and handling complaints Full results: Proficient

Working with MS Word documents — Proficient

July 2022

Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient

Business math — Proficient

July 2022

Using basic math to solve problems in a business context Full results: Proficient

Attention to detail — Proficient

July 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Work style: Reliability — Proficient

July 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Mechanical knowledge — Proficient

July 2022

Understanding and applying mechanical concepts and processes Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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