SHURENDRA

TAMANG

ad3dar@r.postjobfree.com

403-***-****

Calgary, AB T3J

Knowledgeable Food Service Supervisor keeps teams working smoothly and efficiently. Proficient in team leadership, schedule management and inventory coordination. Proven history of innovative management and detail-oriented work.

Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.

Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

PROFESSIONAL SUMMARY

GREEN HILL LODGE AND SUITES - Food Service Supervisor Prince Albert, SK • 10/2022 - 12/2023

ID Cafe - Restaurent Manager

Nepal • 02/2020 - 11/2021

Jumeirah Beach Hotel - Resturant Supervisor

Dubai, UAE • 09/2011 - 01/2020

WORK HISTORY

Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.

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Reduced food waste by implementing proper inventory tracking and storage practices.

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Maintained high-quality standards for food preparation, presentation, and taste across all menu offerings.

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Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.

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Facilitated team collaboration through regular meetings where staff provided input on menu items, promotions, and daily specials.

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Improved overall customer satisfaction by implementing new service standards and staff training programs.

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Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.

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Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.

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• Motivated staff to perform at peak efficiency and quality. Managed staff schedules and maintained adequate coverage for all shifts.

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Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

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• Oversaw food preparation and monitored safety protocols. SKILLS

• Kitchen Staff Coordination

• Portioning

• Staff Leadership

• Schedule Coordination

fluent in english, Hindi &

Nepali(Reading & Writing)

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• Class 5 drivers license.

• Cash Handling

• Cooking Techniques

• Beverage Knowledge

• Multitasking

• Customer Service

• Upselling Techniques

• Problem Solving

• Decision Making

• Computer Literacy

• Fine Dining Expertise

• Staff Training

• Ordering Supplies

• Time Management

• Table Setting

• First Aid Certification

• Event Coordination

• Food Preparation

• Catering Management

• Food Safety Compliance

• Vendor Relations

• HACCP Knowledge

• Hygiene Practices

• Team Leadership

• Food Presentation

• Recipe Creation

• Nutrition Knowledge

Brilliant Multiple Campus

Kathmandu, Nepal • 12/2006

High School Diploma

EDUCATION

Achievement and Award

● Colleagues of the month Jumeirah

beach hotel.

● Rookie of the month (Best

attitude) Jumeirah Beach Hotel.

● Complete lobster-ink service 1 and

wine level.

● Top score in product knowledge

92.5% Jumeirah.

● Long term service awarded by

Jumeirah international.

CERTIFICATIONS

Crowne Plaza Hotel & Resorts - Server

Dubai, UAE • 06/2010 - 07/2011

Cassells Group Hotel - Server

Abudhabi,UAE • 12/2008 - 05/2010

Improved customer satisfaction by ensuring consistent quality of food and service.

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Streamlined operations for increased efficiency by implementing staff training programs.

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Enhanced team performance with regular evaluations and constructive feedback.

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Managed inventory control, reducing waste and optimizing resources allocation.

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Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

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Maximized table turnover rate by efficiently managing reservations and seating arrangements.

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Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

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Maintained a clean and orderly dining area for an enjoyable guest experience.

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English

Full Professional

Hindi

Full Professional

Nepali

Native or Bilingual

Urdu

Full Professional

LANGUAGES

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