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Customer Service Accounts Payable

Location:
Quincy, WA
Posted:
February 05, 2024

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Resume:

Glenda Koenig

**** **** * **

Quincy, WA *****

509-***-**** (C)

Professional Experience

CHS Inc April 2022 - Present Quincy, Washington

Specialist, AP/AR Experienced

Assisted the Controller in all aspects of accounting for the Sunbasin Growers business unit which includes multiple cities. Close month end, balance open account, B&O taxes, Margin Reviews, invoicing, accounts payable, create journal entries, reconcile numerous general ledger accounts, inventory adjustments, actualize stock additions, capital account transfers, banking, customer service. Use various softwares including Blackline, Power BI, Agris, SAP, S4 Hana, Teams, MS Office, Outlook, Concur

Columbia Basin Hospital September 2021 - March 2022 Ephrata, Washington

Administrative Assistant

Work with multiple softwares including Ascentis for payroll, Sage for accounts payable, Epic for scheduling employee Covid testing, Energy Star for facility energy tracking, Dude Solutions for maintenance and asset tracking, Spiceworks also a maintenance software, Microsoft Word for correspondence, Excel for creating reports and spreadsheets for budgeting purposes. Assist with budget preparation for the maintenance department. Create employee schedules and assist in personnel management. Assist in employee related investigations and confidential reporting practices. Creating and maintaining a filing system for the maintenance department. Research and order supplies as needed. Attend various meetings for my supervisor in his absence. Code invoices for payment. Assist other departments as needed. Assist with small works roster processes and contract management to comply with federal and state requirements.

Lineage Logistics March 2020 – September 2021 Quincy, Washington

Customer Service Representative

Invoice and verify accounts in a timely manner, verify inbound receipts for accuracy, develop and maintain customer relationships in a professional manner, coordinate availability of product and schedule appointments for daily shifts with warehouse team, coordinate with Operations on special client requests; expediting when necessary, serve as first point of contact to resolve

customer issues, maintain and file documentation in organized and comprehensive way, partner with Inventory and Operations to research inventory discrepancies and misplacements

Emerald Desert Nursery March 2016 – November 2019 Quincy, Washington

Customer Service

Assisted with inventory, preparing customer orders, assisted with classes, assisted customers in best care practices.

City of Quincy June 1997 – April 2015 Quincy, Washington

Secretary/Administrative Assistant

Finance Department – Maintained the City’s filing system, billed utility customers, assisted customers with billing questions, assisted with the City budget and prepared correspondence and informational packets for City Council. Answered incoming calls, served as cashier, distributed mail, prepared and distributed flyers, brochures, notices and quarterly newsletters as assigned.

Building Department – Customer Service. Issued building permits and maintained and tracked building plans, permits, set up inspections and meetings. Organized and created a tracking system for maps and plans.

Public Works/Engineering Department – Customer service. Maintained department files, tracked inventory and expenses of projects, coded invoices for payment using the Washington State BARS codes, took minutes for several council committees, assisted Public Works Supervisor in calculating hours, vacation leave, overtime and sick leave of the employees in the collective bargaining unit, verified time sheets, wrote various correspondence and reports for state agencies, compiled and organized project reports, submittals and public notifications using Microsoft software. Prepared fuel consumption reports for all City owned vehicles for billing purposes. Worked with Engineers from various firms regarding sewer, water and industrial systems. Trained in and controlled SCADA and telemetry systems for City wells, trained in variable frequency drives. Wrote bids for street overlays. Made GIS (Geographical Information Systems) maps for multiple projects and references for City staff. Inventory control. Project management, submittals, bid openings, expectations of Governmental agencies including L&I, Dept of Ecology and Department of Agriculture. Very familiar with City licensing and expectations.

Big Bend Community College April 1993 – May 1995 Moses Lake, Washington

Secretary for Maintenance and Operations Department

Created the operations and maintenance budgets, created an inventory control program for the maintenance and custodial department capable of tracking/supplying twenty-three buildings. Self-taught a facilities management program that required me to assign fifteen-digit codes to all equipment, HVAC components, vehicles, the maintenance and operations employees and jobs

performed. Read and organized blueprints dating back to 1937. Compiled fire, electrical and riser diagrams for each building’s mechanical room. Created a blueprint tracking system and check out system for maintenance workers and contractors. Compiled and continually updated Hazardous Material books. Daily duties included: Answering phones, preparing purchase requisitions. Handling trouble reports and facilities requests. Covered for classified staff, the Central Receiving Department and making days end bank deposits for the Administration Department.

Secretary for Automotive Department

Created a filing system to assist in customer recordkeeping, employee and student record keeping. Records maintenance and destruction. Prepared reports and various correspondence, graded papers and created tests for students.

Education

Big Bend Community College 1994 – June 1997 Moses Lake, WA

Associate in Applied Science, Office Information Management Program, Administrative Assistant

In the Office Information Management Program, I learned the latest in computer applications, electronic filing and records management, desktop publishing, advance Microsoft Office skills, machine transcription and time management. Since college I have taken continuing education classes to further my skills in clerical work, map making, grant writing, budgeting and BARS code training.

Volunteer Experience

Grant County Fire District #3 1995 – 2010 Quincy, WA

Volunteer Firefighter

Quincy Valley Ambulance 1997-2003 Quincy, WA

EMT-I, IV Tech

Professional Reference

Mayor Paul Worley, City of Quincy 509-***-****

Fire Chief Don Fortier (Retired), Grant County Fire District #3-509-***-****



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