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Customer Service Executive Director

Location:
Raleigh, NC
Salary:
16
Posted:
February 05, 2024

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Resume:

Adrian Adams

919-***-****

ad3d6x@r.postjobfree.com

Raleigh, NC 27606

Summary

Hardworking,ambitious, and detail oriented individual offering variety of skills. Ability to use leadership, planning, customer service and problem-solving skills to meet performance-oriented demands.

SKILLS

Grant Writing Skills Active Listening Skills and Conflict Resolution Policy and Program Development Ability to find and utilize research materials Word, Excel, Outlook, PowerPoint Ability in data collection Database Management Human Resource management

Staff Recruitment and onboarding Efficient in time-management Detail Oriented Gmail, Other Email Software

Strong Oral and Written Communication

Experience

Executive Director

Lemoyne Multicultural Center Washington, PA

● Media and public relations to communicate programs and organizational needs to the community

● Research, Develop and implement services based on community needs

● Collaboratively work with community resources to develop community networks to assist consumer

● Manage human resources and staffing needs; employed and volunteer

● Led Grant Writing and fundraising efforts to provide funding for community programs Medical Coordinator/Counselor

Mel Blount Youth Home Washington, PA

● Maintained accurate documentation required by the state and organization regulations

● Followed confidentiality guidelines enacted by HIPAA/state regulations

● Collaborated with multi-disciplinary staff to improve resident care and response

● Medication, and appointment management

● Lead fundraising efforts for the organization

Quality Improvement Coordinator/Executive Director Caring Mission Home Care, Caring Network Washington, PA

● Development and implementation of non-profit Prescription assistance program

● Collaboratively work with community resources to address consumer needs

● Created applicable procedures, training, and operating standards to meet state regulations

● Evaluated healthcare operations and services provided

● Identified, prioritized, and problem-solved services provided by care specialist Education

Associate of Science: Medical Office Administration Penn Commercial Business/Technical School Washington, PA Adrian Adams

919-***-****

ad3d6x@r.postjobfree.com

Raleigh, NC 27606

Work Experience

1991-1993 Aberts and Cotugno Neurology

Medical Receptionist

1994-1997 Three Rivers Youth

Residential Counselor

1997-1999 Apria Healthcare

Medicare Billing Clerk/Customer Service

1999-2000 United Cerebral Palsy

Residential Worker

2000-2003 Mel Blount Youth Home

Medical Coordinator/Counselor

2003-2007 Lemoyne Multicultural Center

Executive Director

2007-2009 Caring Mission Home Care

Quality Improvement Coordinator

2012-2017 Highland Ridge Redevelopment

Administrative Assistant



Contact this candidate