SUMMARY

Experience working with business requirements analysis.

Strong experience in GAP analysis to identify system restrictions and potentials, and create AS-IS and TO-BE documents, business workflows, value streams, and process maps.

Skills working with teams in an Agile environment and performing as a Business analyst, Facilitator, Tester, or Scrum Master

Knowledge of Scrum concepts like Scrum Team, Product Backlog, Sprint Planning, User Stories, Daily Standup Meetings, Burn-Down Charts, Pair Programming, etc.

Extensive experience in requirements gathering, surveys, questionnaires, Business Requirement Documents (BRD), and Functional Requirement Specifications/Documents (FRS/FRD).

Have profound experience as a Business Analyst with excellent project management skills in Healthcare, Banking, Financial, and Insurance domains.

Highly motivated and organized leader with excellent client relationship, communication, and delivery skills.

Outstanding knowledge of Software Development Life Cycle (SDLC) methodologies like Agile and Waterfall.

Computer Science and IT qualifications.

Experience in defining and writing user stories on JIRA.

Proven ability to support multiple complex projects under tight deadlines, often with competing priorities.

WORK EXPERIENCE:

Verizon (Mobile Network) Mar 2022 – Present Business Analyst, Irving, TX

Duties and Responsibilities:

Management Systems (WMS), Mobile Applications, and Transportation Management Systems (TMS)) and sound knowledge of Manufacturing concepts related to Inventory, Bill of Material (BOM), Work in Process (WIP), and Planning.

Controlled project resources, planning, and implementation using SharePoint and AGILE Methodologies.

Gathering and updating project materials, project documentation, business flows, and lessons learned documents.

Coordinate all Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint Retrospectives, Sprint Demos, and Story Grooming.

Manage Sprint Backlog items.

Be an active advocate of the mobile platform through both internal and external developer communities.

Maintain and build upon platform pipelines, build tools, Gradle Plugins, and Tasks.

Deliver testing frameworks and capabilities to internal mobile teams to improve code quality.

City National Bank of Florida Jan 2021 - Feb 2022 Business Analyst/ Product Owner, Miami, FL

Duties and Responsibilities:

Following up and working with internal IT teams to ensure solutions are built, deployed, and modified as necessary according to the projects

Provide subject matter expertise to management, business areas, and IT Teams as well as implement appropriate data loss prevention security controls and monitoring

Process Mapping will include Investment Banking Mortgage Banking Mortgage Origination experience required.

Technical Writing will include the creation of Policies and Procedures.

Managing, organizing, and prioritizing multiple tasks, projects, and responsibilities

Strong attention to detail with robust data analysis skills

Responsible for performing entry level professional accounting and budget management analysis work

Technical Writing will include the creation of Policies and Procedures.

Hyundai Dealership Sep 2019 - Nov 2020

Business Analyst/Product Owner, Houston, TX

Good understanding of web application needs, internal and external facing. Defining business requirements and reporting/validating requirements with stakeholders. excellent communication, analytical, and interpersonal. Expert in Agile, SCRUM, Jira, and Jira Confluence.

Duties & Responsibilities:

Structuring and prioritizing business requirements and communicating plans with stakeholders for review and approval

Strong problem-solving capacity

High-level writing and verbal communication skills

Project management skills

Support Group Product Lead – Business to develop a business strategy in support of the goal of expanding access to the Hyundai brand beyond owning and leasing.

Experience working with the Jira confluence page.

Troubleshooting technical issues.

Risk mitigation planning

Baylor Scott & White Health Plan Dec 2018 - Sep 2019 Business Analyst, Temple, TX

Worked on the client's applications programs to determine the impact of the HIPAA final rule one EDI Transaction Set, file and record formats, system flow charts, and other information to develop a comprehensive depiction of the existing environment as it relates to HIPAA rulings. Involved in claim processing and developed the Business Crosswalks for 837 (P, I, D), 835, and 276/277 according to HIPAA implementation rules.

Duties and Responsibilities:

Performs gap analysis and makes recommendations on solutions.

Determining required solutions, developing proposals for change or enhancement, and assisting in solution implementations.

Coordinate and manage user acceptance testing of system change.

Requires analytical expertise to interact with functional teams, gather requirements, and deliver versatile solutions.

Responsible for the development and documentation required for connecting departmental and

interdepartmental processes in support of the HCH Health Plan.

Knowledge of electronic data interface (EDI) and SFTP file and data transfer.

Experience working with internal and external partners on client configuration.

Ability to work with all levels in the organization to secure information that leads

Worked on QNXT including Claim processing (online and batch adjudication), Case management, Customer service, Member/subscriber administration, Provider network management, and reporting.

Education and Qualifications:

Bachelors Of Science

SZAB Institute of Science and Technology, Karachi.

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