Name: Vichitra Anish

Email: ad3d2d@r.postjobfree.com

Phone: +1-945-***-****

LinkedIn Id : Vichitra Anish

SUMMARY

13+ years of experience in the field of IT with focus on, Scrum Lead, Test Manager, QA Lead, effective use of QA - Testing practice.

Experienced in Agile, Waterfall and hybrid models of project management methodologies.

Lead the planning and implementation of a phased development project.

Facilitated the definition of project scope, goals, and deliverables.

As a Test Manager communicate regularly with other UAT PMs, QA Leads, Project Managers, Development Managers and QA Core members.

Managed customer expectations.

Managed QA status to management and stakeholders as necessary through summary reports.

Managed stakeholder communications and document thoroughly.

Testing leadership roles contribute heavily to client engagement, candidates will need a level of customer facing demand.

Required to have the ability to be self-directed.

Managed participation from agency and external business stakeholders.

Defined project tasks and resource requirements (in cooperation with BA).

Developed full scale project plans.

Managed project budget considerations.

Managed project resource allocation.

Plan and schedule project timelines.

Managed risk analysis and development of mitigation plans and proactively monitors risks throughout the project lifecycle.

Track product deliverables using appropriate tools (JIRA, Azure DevOps, etc.).

Facilitates, communicates, and coordinates project progress, deliverables and tasks, follow-up with project teams, testers, stakeholders, and management.

Host internal standup meetings, interagency status meetings, and design meetings.

Provide real direction and support to project team.

Lead, monitor, and report on quality assurance efforts.

Compile and present reports defining project progress, problems, and solutions.

Resolves and/or assists in resolving issues within and between projects and/or functional areas.

Implement and manage project changes and interventions to achieve project outputs.

Performs other responsibilities as assigned.

Well- experienced in various industries including Insurance, Telecom, automotive/automobile, Oil & Gas Energy &utility sectors pharmaceutical domain.

Skills

Agile Frameworks - Scrum, Kanban, SAFe

JIRA & JIRA Portfolio

Azure DevOps

Project Management

Test Management Tools: RTC,RQM,JIRA, Rally Dev, HP ALM, CQ, Sharepoint, Confluence

FrameWorks: Hybrid framework (Data driven and modular framework), TESTNG

Automation Testing: IBM RFT,SOAPUI pro, UiPath, Katalon, Postman-API

Application: MAXIMO, QUORUM, GUIDEWIRE

MySQL, TOAD, XML

Operating Systems: Windows7, UNIX

Experience

Scrum Lead/QA Lead (TCS/GM) - USA-Texas (04/2023- Till Date)

Project: (General Motors) - BEV & Automotive (Connected Vehicles)

Project Description: Managed charging program launch Duke Energy for EV customers, MVP for HEMS Silverado EV launch, FLEET Management

Work with Product Owner to align team with product vision, sprint goals and other necessary information.

Work with the RTE to co-ordinate the scrum team goals, predictability metrics, and goals towards program objectives

Managing 3 scrum teams and assisting the team in creating a draft PI plan for the PI’s iterations, writing draft PI Objectives, and identifying program risks and issues.

Planning, preparing for, and leading meetings at an advanced proficiency.

Determine and remove impediments that interfere with the ability of the teams to deliver assigned goals.

Tracking and maintain the TC’s and bugs in Azure DevOps

Ensuring the QA team to follow and adhere the QA process and standards

Tracking the RISK and updating the ROAM board Items for dependencies on Azure DEVOPS

Effectively identify impediments to Team success and recommend solutions

Assist the team and the Product Owner identify stories, maintenance, defects, tech debt, and other work the team needs to accomplish during the PI.

Facilitating Scrum ceremonies like Sprint Planning, Daily Stand-ups, Retrospectives, Story Refinement, and Release Planning

Coaching the Scrum team in self-organization, cross-functional skill set domain knowledge and communicates effectively, both internally and externally working within the Scrum team.

Coached team members to higher levels of maturity by improving their process and ensuring they adhered to the Scrum framework

Facilitated discussion, decision making, and conflict resolution across cross-functional teams

Creates an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts.

PWC AC – Bangalore (10/2019-01/2023)

Project: (PwC P&T-Transparency Hub) – QA Lead

Project Description: PwC cloud-based solution helps pharmaceutical and life sciences companies

simplify transparency reporting, which can quickly respond to continually changing disclosure

requirements around the world.

Excellent written, verbal, and interpersonal communication skills, particularly in a virtual video environment over Microsoft Teams

Expertise in defects/bugs and issues Management(Azure DevOps)

Coached team members to higher levels of maturity by improving their process and ensuring they adhered to the Scrum framework and Testing best practices

Ensuring the QA team to follow and adhere the QA process and standards

Work with Product Owners to identify testing participants from State personnel who are role proficient and can author test scripts/cases as needed that represent complete test coverage of the approved requirements, execute the test scripts/cases, gather appropriate testing artifacts during testing, and record test results and catalog artifacts properly to support testing is completed.

Participate in project activities including prioritizing, developing schedules, preparing plans, process and procedure documentation, and effectively resolving issues

Define, create, and deliver testing-related reporting at intervals determined in collaboration with Product Owners

Provide guidance and structure for effectively participating in user acceptance, parallel, and pilot test activities to Product Managers/Product Owners.

Manages time extremely well, can quickly sense when an issue needs to be discussed or triaged

Ability to dive into the details when applicable, ask probing questions with

Work with Product Managers/ Owners to adhere to best practices in user acceptance, parallel, and pilot testing to effectively execute testing activities:

Involved in Scrum ceremonies like Sprint Planning, Daily Stand-ups, Retrospectives, Story Refinement, and Release Planning

Facilitated discussion, decision making, and conflict resolution across cross-functional teams

Used Agile methods and processes to coach 4 product owners through complex problem-solving and solution strategies

Ensured user stories were 100% ordered, defined, and ready to be worked on by the team

Identified complex impediments and assisted teams in identifying a path to deliver on their sprint commitments

Guided Agile principles and facilitation skills to ensure teams were working in an Agile mindset and utilizing Scrum practices

PwC SDC – Bangalore – (06/2019 – 10/2019)

Project :(CCI Quorum Upgrade )Oil&Gas domain – QA lead

Ensured 3 project teams lived Agile values and principles and followed client-required processes and practices

Excellent written, verbal, and interpersonal communication skills, particularly in a virtual video environment over Microsoft Teams

Expertise in defects/bugs and issues Management.(JIRA)

Coached team members to higher levels of maturity by improving their process and ensuring they adhered to the Scrum framework and Testing best practices

Work with Product Owners to identify testing participants from State personnel who are role proficient and can author test scripts/cases as needed that represent complete test coverage of the approved requirements, execute the test scripts/cases, gather appropriate testing artifacts during testing, and record test results and catalog artifacts properly to support testing is completed.

Participate in project activities including prioritizing, developing schedules, preparing plans, process and procedure documentation, and effectively resolving issues

Define, create, and deliver testing-related reporting at intervals determined in collaboration with Product Owners

Provide guidance and structure for effectively participating in user acceptance, parallel, and pilot test activities to Product Managers/Product Owners.

Manages time extremely well, can quickly sense when an issue needs to be discussed or triaged

Ability to dive into the details when applicable, ask probing questions with

Work with Product Managers/ Owners to adhere to best practices in user acceptance, parallel, and pilot testing to effectively execute testing activities:

Involved in Scrum ceremonies like Sprint Planning, Daily Stand-ups, Retrospectives, Story Refinement, and Release Planning

Facilitated discussion, decision making, and conflict resolution across cross-functional teams

Used Agile methods and processes to coach 4 product owners through complex problem-solving and solution strategies

Ensured user stories were 100% ordered, defined, and ready to be worked on by the team

Identified complex impediments and assisted teams in identifying a path to deliver on their sprint commitments

Guided Agile principles and facilitation skills to ensure teams were working in an Agile mindset and utilizing Scrum practices

TEST LEAD/QA Lead – IBM India Pvt LTD- (12/2017 – 06/2019)

Project: Amica Mutual Insurance - Guidewire PolicyCenter (P&C)

PolicyCenter Version 8 with Property and Casualty Insurance -LOB Auto and Homeowners.

Prepared repository of test case for all process and sub process for different flows of business based on the state and the rating factors

Worked on the Test coverage for PolicyCenter version 8 upgrade

Involved in preparation of regression test suites for regression test for the automation team.

Writing test cases for executing test cases and raising defects and on successful testing, uploading the results in HP QC

With strong knowledge on P&C Insurance training other team members to understand the PolicyCenter functionality.

Testing the implementation of Genesys and Telematic in policycenter for the Integration scenarios’ using SOAPUI testing

Having daily calls to progress on testing and to highlight any challenges being face.

Gathered information, resolved problems and implemented improvements by acting as point of contact between stakeholders.

TEST SPECIALIST - TECHNICAL TEAM LEADER - IBM AUSTRALIA PVT LTD – (01/2017 – 12/2017)

Project: NBN CO Maximo Implementation(v7.5) (Onsite - Melbourne/Sydney)

Worked on Service Activation Team in Monthly releases.

Involved in preparation of regression test suites for Regression Test.

Expertise in Test Automation using SELENIUM

Expertise in web services testing for integration using SOAPUI

Expertise in WWM Maximo Platform Integration Testing for IR17.

Involved in End to End Maximo WWM System testing forIR17.

Writing test cases for user stories, executing test cases and raising defects and on successful testing, uploading the results in RQM.

With strong knowledge on Maximo training other team members to understand the Maximo functionality and NBN process.

Having daily calls to progress on testing and to highlight any challenges being faced.

Test Specialist – IBM India Pvt Ltd – (02/2015 - 01/2017)

Project: NBN CO Maximo Implementation (v7.5)

Was a CP LEAD for Melbourne (IR19) and Sydney tower -IR18).

Involved in driving the team as a CP-lead.

Involved in Test Automation - SOAP UI and SELENIUM.

Involved in End to End Maximo WWM System testing forIR17.

Leaded WWM Maximo Platform Integration Testing for IR17.

Writing test cases for user stories, executing test cases and raising defects and on successful testing, uploading the results in RQM.

With strong knowledge on Maximo training other team members to understand the.

Maximo functionality and NBN process.

Having daily calls to progress on testing and to highlight any challenges being faced.

Test Specialist – IBM India Pvt Ltd – (08/2013 – 12/2015)

Project: LPP TEAM - AT&T

Worked in LPP Dev Contact Team as BST support for ICORE and INSTAR Application: ICORE & INSTAR.

Performing the ICORE & INSTAR sanity for UAT environment.

Completing the capacity request for the projects.

Supporting the testers for multiple issues on chat and War rooms for their projects.

Solving the defects on QC created for the projects.

Supporting testers on mails for completion of NAD and TTU.

Reporting the list of BST defect on daily basis to the team.

Direct interaction with the clients in resolving the issues.

Working on HALO Projects and debugging issues.

Reporting the list of defects for HALO defects.

Creating and managing capacities and capacity related issues as a Mayor for Cleveland Location.

Hands on experience in debugging issues on web services transactions.

Test Specialist – IBM India Pvt Ltd – (08/2012 – 12/2013)

Project: IST – AT&T

Project Details: AT&T - IST.

AT&T provides telecom services and is one of the telecom giants in the world.

IST is end-to-end system testing.

It deals with Billing.

IST level of testing is impacted when a project has Universal platform impacts (UB Biller) and/or users wants to verify the bills, Usage etc., in UB).

Understanding the Requirement Specification and the Content matrix Document for all regions.

Preparing Test Design Document [Test Case] based on the requirements and Content matrix Document.

Preparing Test Scripts according to the Test Design Document.

Defect reporting in Quality Centre11.0.

Deriving and Managing various hourly, Daily and Weekly QA Status Reports and Onsite status calls.

Involved in peer to peer reviews of various artifacts.

Test Specialist – IBM India Pvt Ltd – (11/2010 – 07/2012)

Project: Sprint

Worked as a Test Specialist as a part of Quality Assurance team for Sprint Account.

Have been a part of WAP team carrying out Mobile Application Testing withtools like Siebel,

HP,iCare, Quality Centre, Bugzilla and others.

Preparation of Testing reports: Test cases, Test Summary Report, Test Case Review \ Document

and final sheet to upload into QC.

Uploading the Test cases to Quality Center in order to execute the Test case.

Attending daily status calls.

Applications: Web, Sales portal, iCare, BB2Go, Retailer API.

Description: The Virgin mobile subscribers are maintained on the Amdocs wholesale platform

even though they are prepaid subscribers.

Education and Training

Qualification: Bachelor of Engineering in Electronics and Communication VTU, India, 2010

Project thesis title: Design and fabrication of radio altimeter test kit.

Company: HAL Duration: 3 Months, 2010.

Certified Scrum Master

AWS certified Cloud Practitioner

MicroFocus ALM Certified

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