Customer Service A Team
Resume:
Deborah Wimpney
********@*****.***
WORK EXPERIENCE
Brokerlink Inc.
June 2022 – December 2023 Advisor Auto & Home Insurance
Established, built and maintained impactful and meaning relationships with customers. Worked as part of a team, providing information and multiple solutions for clients. Ensure that Business processes and procedures are followed with accuracy and timelines.
Provided superior customer service.
Travel Guardian Insurance
June 2012 – March 2020 Advisor Travel Insurance
Establish, build, and maintain impactful and meaningful relationships with customers. Working as part
of a team, provide information and multiple solutions for clients. Ensure business processes and
procedures are followed with accuracy and timeliness. Relocated to British Columbia to open and
manage Branch from 2014 – 2016.
Identified opportunities for sales referrals.
Met and exceeded sales and referral goals consistently every year.
Helped new employees in accordance with business practices while providing superior customer
service to all customers.
Royal Mayfair Golf Course
April 2011 – February 2012 Assistant to Controller
Assisted the Controller with daily and monthly balance sheets and trial balance to prepare for year end and auditing purposes. Prepared and processed Payroll, Accounts Receivable and Accounts Payable.
Aspen Memorials Ltd.
September 2007 – September 2010 Office Manager
Oversaw office activities including ordering inventory, stocking, shipping and receiving. Monitored daily productivity and sales. Hired and trained staff. Processed Payroll. Solved problems effectively and in a timely matter ensuring customer satisfaction.
Programs familiar with
Simply Accounting & Quick Books – Microsoft Outlook - Windows– Excel – Word – Teams – ARS - Epic
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