Ralph Myers

Henderson, NV *****

ad3d1u@r.postjobfree.com

+1-310-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Manager

Asiana Airlines - Los Angeles, CA

November 1992 to May 2023

Oversee all areas of airport operations in LAX, SFO, SEA, ORD, JFK, SPN, MNL and BKK. Take care of personal injury claims and attend small claims court cases. Liaison with local, state and federal agencies. I have had much experience in all aspects of project management.Handle customer service complaints. Worked as brand ambassador. Executive assistant to our owner and family. Write, negotiate and audit contracts with local vendors. Take care of catering. Oversee ramp, aircraft cleaning and security, including audits, monthly meetings and training.. Checked crew hotels on many occasions. Opened and operated 3 lounges as well as the first start alliance lounge. Develop and oversee yearly budget, while saving money without harming service. Take care of baggage issues. Attend audits performed by the TSA and DOT. Handle human resource issues. Appeal any fines issued by federal agencies., Wrote and train staff on emergency preparedness, ramp, safety, security, disability, dangerous goods, OSHA and customer service. Took care of GSE matters, including PM's, out of service and purchase equipment. Education

B.A. in Public Administration in Public Administration Western Washington University - Bellingham, WA

September 1985 to June 1989

Skills

• Emergency Management (10+ years)

• Auditing (10+ years)

• Human Resources (10+ years)

• Payroll (10+ years)

• Management (10+ years)

• Profit & Loss (10+ years)

• Process Improvement (10+ years)

• Leadership (10+ years)

• Supervising experience (10+ years)

• Federal Aviation Regulations (10+ years)

• Customer service (10+ years)

• Management (10+ years)

• Regulatory reporting (10+ years)

• Microsoft Access (10+ years)

• Korean (10+ years)

• Project management (10+ years)

• Employment & labor law (10+ years)

• Analysis skills (10+ years)

• Financial Report Writing (10+ years)

• Business Analysis (10+ years)

• Oracle

• SAP

• Pricing (10+ years)

• Internal Audits (10+ years)

• Team Management (10+ years)

• Research (10+ years)

• Financial Analysis (10+ years)

• Budgeting (10+ years)

• SOX

• Forecasting (10+ years)

• Strategic Planning (10+ years)

• Tableau

• Computer Networking

• Data Warehouse (10+ years)

• Visual Basic (10+ years)

• Ground Service Equuipment (10+ years)

• Restaurant experience

Certifications and Licenses

DGR

November 2022 to October 2023

Took Dangerous Goods train the trainer training.

Airport Sustainability and Environmental Training

November 2022 to October 2023

Took environmental training for federal government and above cities .

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