Willie Lee

Experienced in supervision and quality of service

Houston, TX 77051

ad3czn@r.postjobfree.com

+1-832-***-****

Over 20 years in security industry

Excellent customer service and communication skills Energetic self-motivator with strong work ethics

Creative problem solver

Maintains control and diplomacy

Committed to professionalism and integrity

NOTARY

Loss.Prevention

Management

Hospital, Hotel and Highrise Security

Recruitment

Authorized to work in the US for any employer

Work Experience

Site Manager

Securitas - Houston, TX

January 2023 to Present

Responsible for the security operations of Ikea Distribution center in Baytown, Tx. Responsible for scheduling, training, payroll and the handling of disciplinary matters to include coaching..Staff of 14. Account Manager

Arber Security - Houston, TX

October 2017 to February 2022

Responsible for the safety and security of a government residential housing complex for veterans. Including interviewing,new hire processing, training, handling of disciplinary issues, client monthly meetings and payroll.

Account Manager

Admiral Security Services, Inc - Houston, TX

August 2014 to October 2017

Responsible for managing 9 retail properties with a staff of 25. Including interviewing, new hire processing,training,customer relations, handling any disciplinary matters, team building and payroll. Also performed loss prevention.

Security Manager

ABM Security Services - Houston, TX

February 2009 to August 2012

Managed the security operations of a 25 story office building with a staff of five. Performed payroll, client contact, counseling, interviewing and access control duties. Prepared daily incident and activity reports. Interviewed, hired, and trained security officers. Followed all rules, regulations, and procedures to ensure safety, efficiency, and excellent customer service. Account Collector

Conn's - Houston, TX

January 2008 to January 2009

Collected on Conn's customer accounts inside the inner loop of Houston, Texas. Collected monies on all past due accounts and offered programs to bring customers to current status. Managed voluntary and involuntary repossessions. Prepared repayment agreements. Reminded individuals of their payment schedules. Documented all payments and maintained files. Assisted with other duties as assigned. Lead Security Officer

Menninger Clinic - Houston, TX

May 2003 to January 2008

Conducted internal and external patrols. Prepared daily shift reports and or incident reports. Conducted hazard

assessments and safety audits. Responded to various hospital codes. Assisted with patient restraints and recoveries. Conducted fire and hurricane drills.

Correctional Officer

Harris County Community Service - Houston, TX

April 2000 to May 2003

Transported and supervised up to 30 adult probationers to various work sites throughout Harris County to complete community service hours as ordered by the courts. Followed all rules, regulations, and procedures.

Assisted with other duties as assigned.

Project Manager

Argenbright - Security, TX

September 1998 to April 2000

Managed the security operations of 5 properties with a staff of 15. Prepared daily incident and activity reports.

Interviewed, hired and trained security officers. Followed all rules, regulations and procedures to ensure safety,

efficiency and excellent customer service.

Lieutenant

Setec Protection Service

August 1992 to September 1998

Was responsible for the security operations of the Galleria Mall's day shift with a staff of 25. 13B Cannon Crewmember

UNITED STATES ARMY / ARMY RESERVE - Schofield Barracks, HI August 1989 to December 1991

Responsibilities

Worked on various weapon systems.

Education

Certificate in Behavior and Drug Counseling

San Jacinto College - Houston, TX

August 2012 to August 2014

Diploma

High School for Law Enforcement and Criminal Justice - Houston, TX September 1985 to June 1989

Skills

• Loss Prevention (2 years)

• Security (10+ years)

• Interviewing (10+ years)

• Management (10+ years)

• Customer Service (10+ years)

• Microsoft Office (10+ years)

• Microsoft Word (10+ years)

• Supervising Experience (10+ years)

• Leadership (10+ years)

• Organizational Skills (10+ years)

• Hospitality

• Hotel experience

• Security

• Account management

• Customer service

• Interviewing

• Management

• Leadership

• Payroll

• Hospitality

• Recruiting

• Supervising experience

• Hotel experience

• Hospital experience

• Computer skills

• Communication skills

• Military

• Conflict management

Military Service

Branch: Army

Service Country: United States

Rank: E-3

August 1989 to December 1991

13B Field Artilleryman

Commendations:

Good conduct service medal

Oversea service medal

Certifications and Licenses

Private Security License

January 2024 to April 2025

Noncommissioned security officer

Driver's License

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