Omer Bakhresa
Email ID: **************@*****.*** Mobile : + 974 - 55490152
Secondary Email ID: Not Mentioned
Secondary Mobile Number: Not Mentioned
Current Location : Doha
Showroom Sales Executive,sales Representative,
O V ER A LL W O R K E X P ER I EN C E
Total Year of Experience : 10 Years 11 Months
Current Salary : QAR 8000 / Monthly
Expected Salary : QAR 8000 / Monthly
Functional Area : Helpdesk / Customer Service / Telecalling
Industry : Automotive / Automobile / Auto Accessories
W O RK E XPE R IE NCE
Company Name : Automobile company
Work Place : Doha
Duration : 04-04-2006 - 31-07-2016
Designation : Sales Executive,Sales Supervisor,Sales Representative
Job Description : 1.Handling customers,complete necessary rental or parking information, disclose rates, terms and
conditions of rental agreement. 2.Receive telephone calls during non-office timings and handle customer-related issues.
3.Maintain and update rental agreement files;contract and notify customers of overdue rental vehicles and inquire as to the
expected date of return;process rental extensions. 4.Complete car exchange requests in system releasing the replacement
vehicle and communicating and arranging with drivers for customer for pick-up or delivery. 5.Responsible for inspecting
vehicles when they left with clients and when the vehicles were returned. 6.Acted as liaison between front showroom and the
maintenance team that cared for the vehicles. 7.Handled customer disputes,with thorough experience in successfully handing
disgruntled customers, resolving customer issues and tried to maintain customer confidence in the company. 8.Assisted
manager in determining which cars would be sold on the company's used car lot. 9.Maintained strong and positive
relationships with existing corporate and private customers. 10.Explained to Incoming callers and helped to arrange rental
schedules. 11.Dealing with customer enquiries about the availability and cost of vehicles, taking bookings and explaining the
terms of leasing agreements. 12.Completing paper work with the customer and taking payments showing customers to their
vehicle and pointing out any bumps, scrapes or special features. 13.Checking mileage and inspecting for damage when
vehicles are returned Support customers with directions, maps and local area information. 14.Update rental agreement files,
notify customers of overdue rental vehicles and enquire on expected date of return and process rental extensions.
E D U C A TIO N DE TAI L S
Institute Name: Small industries small institute Specialization: Computers
Highest Education: Basic Completion Year : 2002 (India)
Degree: Any Graduation
P E R S O NAL DE TAIL S
Profile Type : Not Mentioned Gender : Male
DOB : 21-11-1980 Nationality : Indian
Preferred Location : Doha Marital Status : Married
Visa Status : Other Visa Residency Location : Not Mentioned
Visa Expiry Date : Aug - 2024 Religion : Not Mentioned
Driving License : Yes Languages known : English
Communication Address : Doha Qatar, staying in
almansoura,