Heather Etten

***** ********** **

Grandview, MO 64030

Cell Phone: 816-***-****

E-Mail: ad3cxq@r.postjobfree.com

Objective

Organized, problem solving and customer service oriented employee seeking a position with a reputable company.

Work Experience

Accounting and Payroll Specialist – Clark Drywall March 2022 – Present

Work accounts payable and receivable.

Manages payroll for 35 employees.

Keeps track of inventory costs and orders materials as needed.

Keeps record of incoming revenue and outgoing costs for the company.

Files Federal and State taxes as well as provides 1099 forms for all employees.

Work closely with customers to communicate how much they owe the company and collect in a timely manner.

Referral Specialist – Liberty Hospital Primary Care September 2009 – March 2022

Scheduled and authorized all testing such as MRI scans, CT scans, and sonograms.

Scheduled patient specialty appointments for 17 doctors.

Triaged incoming calls and scheduled in-office appointments.

Documented all authorizations and appointments in EHR system.

Responsible for all Tricare patient authorizations.

Ran daily reports to make sure patients were taken care of in a timely manner.

Worked closely with physicians and nurses within the clinic as well as other offices to coordinate patient care.

Referral Specialist – Northland Family Care August 1997 – September 2009

Checked patients in and out.

Opened clinic daily.

Collected copays and balances.

Scheduled in-office appointments and verified patient’s eligibility.

Worked referrals and authorized tests.

Education

Longview Community College January 2023 – Present

Maple Woods Community College August 1995 – December 1995

Liberty High School September 1988 – May 1992

Professional Skills

Customer Service

Microsoft Office

ICD-10 Knowledge

Insurance Verification

QuickBooks

EMR Systems

Time Management

Teamwork

Problem solving

References

Available upon request.

Contact this candidate