Customer Service Cashier

Professional Summary

Skills

Experience

Rhonda Davis

404-***-**** ad3cwr@r.postjobfree.com Lithonia, Georgia 30038 Energetic Customer Service Cashier applies resourceful nature and insightful critical thinking to resolve guest concerns. Friendly and hardworking team player with excellent communication and organization skills. Addresses questions regarding pricing, policies and products and appropriately escalates high-level issues.

• Product Merchandising • Customer Complaint Resolution • Customer Service

• Payment Collection • Merchandise Restocking • Guest Services

• Check Processing • Drawer Management • Cash Handling

• Product Knowledge • Cash Management • POS System Operation

• Plan-O-Gram Implementation • Customer Satisfaction • Positive and Professional Customer Service Cashier October 2023 - December 2023 Walmart, Lithonia, Georgia

• Communicated effectively with managers, supervisors and other associates.

• Returned unwanted items to appropriate departments for restocking.

• Tidied retail floor area, organizing shelves and racks.

• Participated in ongoing cross-training opportunities to become better employee. Shipping and Receiving Clerk December 2021 - September 2022 TJX Companies, Decatur, Georgia

Staged merchandise by department, marked appropriately for placement in facility and delivered merchandise to different destinations.

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• Maintained accurate tracking system covering shipping and receiving transactions.

• Reconciled shipping invoices and receiving reports to verify count accuracy.

• Collaborated with managers to help resolve issues with lost or damaged packages. Assistant Manager September 2017 - December 2020

Carwash, Decatur, Georgia

• Managed daily workloads delegating tasks

• Coordinated employee schedules to provide adequate staff coverage.

• Keeping track of inventory and sales.

• Making sure employees are on task and have every thing that is needed to complete the task.

• Collecting payments

Education

• Manage complaints and solve issues

• Make sure the business was open on time and operating correctly

• Receive product from vendors and make sure invoices are paid Relief Manager October 2015 - September 2017

Public Storage, Decatur, Georgia

• Satisfied customers by maintaining top-notch service levels and quickly handling any issues. Uphold professional standards for facility appearance, keeping all areas clean and supplies ready for forecasted business levels.

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Processed paperwork and tracked operations activities with high accuracy, efficiently updating records and financial accounts with current data.

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• Maintained value-oriented culture focused on meeting ambitious company targets.

• Making phone calls to inform customers of late payments or issues

• Keeping track of inventory making sure we have enough products to offer customer when renting.

• Explaining the leasing agreement and insurance policy Assistant Store Manager February 2014 - March 2015 Family Dollar, Stone Mountain, Georgia

• Managed inventory effectively, completing regular cycle counts and maintaining loss prevention strategies.

• Increased sales by overseeing successful promotional strategies and in-store events.

• Resolved escalated customer service issues by coordinating solutions between sales and operations teams.

• Oversaw expenses, deposits and receipts to support recordkeeping. Customer Service Cashier March 2013 - February 2014 Sams Mart/ Shells Gas Station, Snellville, Georgia

• Recommended items or alternative choices for out-of-stock products.

• Checked promotional flyers, signage and other advertisements to verify sale prices and items.

• Verified product pricing using electronic systems or associate assistance.

• Tidied retail floor area, organizing shelves and racks. Diploma - Collinwood High School, 15210 St. Clair Ave Cleveland OH 44110 June 2001

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