ismail Kalkan

Orlando, FL *****

ad3cwb@r.postjobfree.com

+1-321-***-****

#readytowork

Work Experience

Director

OKATAR investment - Orlando, FL

March 2021 to December 2023

Manage investment directions

Invester management

Investment situations

Planing

CRM KPI reports

implementing and managing the Marketing, Sales and Operational activities of the business in the country.

Build and evaluate category growth plans, including operations fundamentals and develop a longer term strategic plan by Category on opportunity areas of growth Spearheaded the development of new partners, and channels. Business Development & Pocess Manager

Proserv - Los Angeles, CA

April 2017 to December 2019

I responsible for planning, implementing and managing the Marketing, Sales and Operational activities of the business in the country.

Made all the business startups process in USA. Formulated a sound business plan to develop the market, structure revenue and growth targets.

Established strategies that achieve the business goals for the assigned Category/Brand, including strategies to differentiate by channel, competitive Brand strategies to lead Category growth and reporting results internally for developing product portfolio for the territory. Prepared opex/capex reports

Controlled KPI s and SLA reports

Prepared and controlled B2B and B2C marketing projects Prepared annual revenue and marketing expense budgets/forecasts and present 90 day forecasts on a monthly basis

Conducted regular pipeline reviews with customers. Build and evaluate category growth plans, including operations fundamentals and develop a longer term strategic plan by Category on opportunity areas of growth Spearheaded the development of new partners, and channels. Maded gain/report on market knowledge to assist the organization and distribution partners with future sales strategies.

Planed, coordinate and implement Commercial sales operations and made business and customer development and territory management.

Assists Director/Corporate in developing programs including vertical markets, customer retention, and new product offerings.

Worked on the development of an effective sales force through creation and implementation of effective strategies for recruiting, hiring, training, motivating and coaching team members. Conducted regular sales meetings, communicating current sales policies and procedures, techniques, pricing, demonstration of equipment, new products and services, sales promotions and advertising. Builded and maintain strong cross functional relationships throughout the organization Network in Industry Events and Trade Shows in order to assess potential customers and future partners. Business Development&Process Manager

Birikim Custom Clearance&Logistics - İstanbul Europa February 2013 to March 2017

Business Process Modeling, Determination of Management Methodology and Development Business process analysis, Redesigning, improvement and Ensuring Coordination Improvements in the process of determining the area Process costs / for cycle time measurement / reporting / workload analysis / perform data analysis, Realized & Coordinate

Worked for centralize operations - develop innovative ideas and projects Controled all of the monitoring, reporting and analysis work New process modeling and improvement follow to business results To reported to senior management and prepare presentations domestic legislation documents in accordance with the standards of quality and documentation preparation coordinate to published and kept up to date Followed customs clearance processes

Created necessary mobilization and technological renovation projects Controlled KPI, SLA s

Created opex/capex

Researched to identify customer needs with new markets Tryed to have wholesaler connections in the International and Online area Prepare the project and business plans and conduct communication and coordination with the Management.

Regularly shared the generated project status reports Data Services Development Specialist

Vodafone - İstanbul

March 2011 to December 2013

Make life easier for people life to testing or help monitoring technology projects being innovative benefits...educational preparation of documentations processing sharepoint planing, training and organization system workshilt for CRM Applications Involved in all aspects of retail solution including analysis, design, development and implementation of solution to be deployed

Used creative problem solving skills to identify, analyze, and solve key delivery risks and issues. CRM SFA (Sales for Automation) Project

Completion of the test processes of SAP projects

Worked with strict deadlines to ensure that projects were delivered on time. Project Consultant

Global Bilgi&TURKCELL - İstanbul

July 2010 to February 2011

Sales operation managed to make a name in the world and I want to learn how is ? to learn the structure of management and participation of employees, a condition that must be satisfied Completion of the test processes of SAP projects

This course covers OO technology and software development methodologies, requirements gathering, analysis, and testing and project management lifecycle. Worked throughout the software lifecycle, developing and testing software based on specifications and writing test scripts for new products.

Worked with strict deadlines to ensure that projects were delivered on time. intership

United Nations

May 2006 to August 2009

I m participated in university council of the NATO.I passed on active duty. 2 Mounths on Lebanon - 1 year in Afghanistan

Organizations to help the country in the planning

Determination of the area of ?strategic position

Communication with other councils

Visits to the necessary

Determination of the process

Required reports prepared and sent to headquarters Support improvement projects in the regions

provide support military projects

Education

E-MBA in MBA

University of Massachusetts - Boston, MA

2012 to 2014

BS in Economy

Mannheim Universität - Mannheim

2005 to 2009

Skills

• Microsoft Office (10+ years)

• MS Project (6 years)

• Computer Skills (10+ years)

• Project Management (6 years)

• Teaching (8 years)

• Accounting (8 years)

• Problem Solving (10+ years)

• Responsibility (10+ years)

• Flexibility (9 years)

• Decision-Making (8 years)

• Delegation (8 years)

• Time Management (9 years)

• Planing (8 years)

• Clarity andConcision (9 years)

• Team Work (10+ years)

• Customer Relations (10+ years)

• CRM (10+ years)

• KPI (9 years)

• SAP (8 years)

• B2B (7 years)

• B2C (9 years)

• SQL (8 years)

• Presentation (10+ years)

• Change Management

• Business Requirements

• Business Process Modeling

• English

• Driving

• Negotiation

• Direct sales

• Supervising experience

• B2B sales

• Outside sales

• Telemarketing

• Relationship management

• Outbound sales

• Customer relationship management

Military Service

Branch: NATO-OTAN

Service Country: Afghanistan

Rank: Lieutenant

May 2009 to April 2010

Awards

NATO-OTAN Madal Of Honour

April 2010

NATO-OTAN Certificate of Appreciation

April 2010

Vodafone

June 2012

Certifications and Licenses

Project Management - HARWARD BUSINESS MENTHOL

January 2013 to September 2013

Harward Business School Project Management Certificate Programm (TKNVoda28743/09) Vodafone A.Ş Chrisis Management

January 2013 to March 2013

National Academy Academic Programme

(Chris Man.25887/01-013)

Marketing Management

December 2012 to February 2013

National Academy (Marketing Management) 2586/01 2012 Financial Management

October 2012 to December 2012

National Academy (Financial Management) 2585/10 2012 Human Resources Management

May 2011 to July 2011

Istanbul Institude (Human Resource Management) A02109665344 2011 Management

September 2012 to November 2012

National Academy (Management & Leadership) 2584/10 2012 Project Management Professional (PMP)

Driver's License

Additional Information

Referances:

Burak OKATAR - OKATAR Investment - ad3cwb@r.postjobfree.com - +1-407-***-**** SUAT ESER - MOBİSİS - +1-909-***-**** - ad3cwb@r.postjobfree.com / General Director EMRE HANTALOĞLU - LENOVO - 053******** - ad3cwb@r.postjobfree.com / Country Manager BARIŞ YILDIZ - SHELL - 054******** - ad3cwb@r.postjobfree.com / Regional Director YONCA KARALAMACI- TURKCELL- 053******** - ad3cwb@r.postjobfree.com / Regional Director

ENİZ AKDAĞ - TÜRK TELEKOM - 055******** - ad3cwb@r.postjobfree.com / Regional Director ENGİN UTKAN - BRDPRO - 909-***-****- ad3cwb@r.postjobfree.com / Co- Founder

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