Nat K. Markin,

** ********** ****

Eastampton NJ 08060

Phone: 571-***-****

Email: ad3cw5@r.postjobfree.com

SCRUM MASTER/AGILE PROJECT MANAGER

IT professional with progressive and diversified experience in, client/server, web-based applications and digital media technology. Experience in project management in System Development Life Cycle (SDLC) and agile environments including management of multiple projects with varying levels of complexity. Strong negotiation, technical, analysis and problem-solving skills. Result-driven ability to think strategically and work independently. Experienced in working with cross-functional teams and in facilitating scrum ceremonies and running sprints as scrum master. Excellent oral, written communication and leadership skills

Extensive experience in information technology with skills in application development, systems analysis, quality assurance and project management (including assignments in eCommerce, financial. manufacturing and pharmaceutical domains).

Experienced in SDLC, Agile Principals - Iteration and sprint planning, story-based development, tasking meetings and retrospectives.

Certified Scrum Master – Agile Project Management framework. Expert at adoption of Scrum rules, backlog management, removing impediments and fostering self- management.

Member – Scrum Alliance©.

PROFESSIONAL EXPERIENCE/ ACCOMPLISHMENTS

Team Lead/Scrum Master, Cognizant/UPS, Parsippany New Jersey May 2023-Present Serve as lead and scrum master for two development teams in the scanning department: The Global Scanning Solution (legacy GSS) team and Scanning Hardware Replacement Project #2 (SHARP 2) team utilizing RFID technology to build a One Ring Solution (ORS) comprised of one-piece and two-piece scanning solutions used at UPS hubs in the US and international locations. Two-piece solution pairs Android TC21 and TC22 scanners with a Honeywell 8690i scanner (to scan 1Z, 420 and maxicode barcodes) and is a functional replacement of the legacy GSS system.

Run/facilitate sprint ceremonies: sprint planning, daily scrum calls, retrospectives, demos.

Responsibilities include daily status reporting (to upper management) and management of impediments/blockers, target dates, user stories and defects.

Work closely with release management team to streamline and manage quarterly feature-based release cadence.

Support product owners in backlog refinement/grooming and writing of acceptance criteria and with UAT.

Manage Xamarin to MAUI transition of UI for both one-piece and two-piece scanning solutions.

Manage projects (project admin) in Azure DevOps and Team Foundation Software (TFS).

Organize/facilitate Knowledge Transfer (KT) sessions for new team members and foster positive and motivating work environment.

Update sprint, product and release trackers.

Project Manager/Scrum Master, Cognizant/Johnson & Johnson, New Brunswick New Jersey July 2022 – May 2023

Served as scrum master for the Corporate Business Technology (CBT) unit of Johnson & Johnson. Responsible for facilitating the work of three scrum and two kanban teams (US-based and offshore) transitioning multiple J&J platforms to a spinoff company. Platforms include a document management system (iManage), Litigation Management System (Law Manager), Billing System (Ascent), IT Management System (Memotech).

Organize and facilitate scrum process in two-week sprints. Ceremonies include backlog estimation, sprint planning, daily stand ups and sprint retrospectives.

Raise/escalate/remove blockers and impediments.

Facilitate SQA compliance across all teams and collaborate with teams and SQA for Definition of Ready (DoR), Definition of Done (DoD) and Acceptance Criteria.

As Jira project admin, create and manage Jira boards, dashboards, structures, filters and workflows.

Create a roadmap for teams’ implementation of a product focused operating model – (high performing team - HPT) based on a defined product vision objectives and key results (OKRs).

Responsible for client/stakeholder engagement and communication as well as facilitating conversations around client’s business priorities.

Engage with internal and external stakeholders to deliver complex solutions. Scrum Master, ECI/Mark Systems, Mount Laurel New Jersey July 2016 – July 2022 Responsible for serving three scrum teams (including one-off-shore) in the engineering department performing all functions of scrum master supporting the development and delivery of ERP platform serving residential home building industry. Organize and facilitate the Agile/scrum process using short cycles/iterations (Sprints). Responsibilities include serving as a change agent to help department transition from Waterfall to Agile project management.

Facilitate collaboration within the scrum teams and promoting visibility and transparency.

Provide leadership and manage risk, dependencies and external blockers.

Support product owner in product backlog grooming.

Report updates/progress to team and stakeholders.

Provide coaching to support the agile development process and delivery of ERP platform Scrum Master/Agile Project Manager, ProVision Consultants, Accra Jan 2015-March 2016

Responsible for project execution of Legal Application Suite Project.

Applied project management techniques to track milestones and forecast sales.

Migrated team from Waterfall framework to Agile (Scrum).

Modeled core Agile principles of collaboration, team visibility and accountability.

Facilitated recurring iterations to ensure proper use of Scrum process.

Tracked and reported on Scrum team velocity and managed Sprint capacity.

Managed day to day resources, provided project guidance, monitored and reported on project metrics related to Oracle/Siebel Case Management platform.

Managed local and off-shore project resources, assets, and project documentation. Scrum Master/QA Manager – RevenueWire Inc. Victoria Canada 01/14-07/14

Managed a QA department of 5 analysts.

Defined and deployed a Scrum-based department strategy for all phases of platform development while implementing industry best practices.

Coached development team and stakeholders on use of Agile/Scrum practices.

Facilitated sprint planning, backlog grooming, release planning, and retrospective meetings.

Supervised and provided technical guidance in analysis, design and testing of e-Commerce platform.

Conducted team performance evaluations and facilitated staff career development activities.

Established and maintained documentation an all-platform functionality.

Engaged and collaborated with vendors and contractors as required. Scrum Master/Lead. QA Analyst – ParetoLogic Inc. Victoria Canada 09/07-01/14

Served as senior member of a group of QA analysts working on a number of PC maintenance, security and optimization applications including data protection and data recovery programs.

Served as Scrum Master for DevOps and AppOps Scrum teams developing PC security applications.

Facilitated Scrum ceremonies (sprint planning, daily standups, retrospectives and reviews).

Responsible for removing impediments by escalating issues, where necessary, for resolution.

Designed and executed comprehensive project plans for various anti-spyware and anti-virus applications using agile project management with multiple inspection points that allowed for scope change on the fly.

Led sprint planning including task assignment, task estimation, and task sequencing.

Tracked and communicated team/sprint velocity.

Worked with stakeholders to build applications for local and international clients including multi- lingual customization of security applications for French, German and Spanish localized builds.

Designed and implemented test environment upgrades including determining optimum use of virtual test environment (VMWare).

Facilitated launch and execution of applications operations business components.

Administered employee annual performance reviews (APR) to provide criteria for pay rate adjustment and promotion.

Senior Quality Assurance Analyst – MCI/Verizon Business, Virginia USA 07/05 – 08/07

Lead analyst, performed quality assurance on a suite of digital media applications for acquiring, storing, managing, producing and distributing digital media content in multiple formats - digital television, video-on-demand and wireless devices.

Analyzed requirements and designed tests for content production, management and delivery tasks.

Acted in lead role for test planning, establishment of LOEs, test execution and documentation as well as management of contract QA resources.

Worked closely with development team to ensure code-coverage and release management and performed application/patch installs and configuration. Lead QA Analyst/Asst. Project Manager - Applied Creative Technologies, Maryland USA 12/01 – 06/05

Managed development of several versions of Warehousing Management System (WMS) through full life cycle.

Responsible for gathering customer requirements for integrated suite of applications for manufacturers, including a Radio Frequency (RF) component, developed in PowerBuilder on Oracle Database.

Developed documentation (Test Plans, Test Scripts) and functional specifications for WMS application.

Reviewed and revised functional requirement documents and design specifications to ensure testability. Monitored test execution results, reports and logs.

Managed documentation and tracking of reported defects using Rational SQA suite.

Worked with internal and external stakeholders to manage development of SAP interfaces for transmission of data between plant shop floor systems/control devices to SAP (using IDOCS) and vice versa to validate data processing/integrity.

Managed and reported risk, change, security and cost for several cross-functional projects.

Performed Configuration Management tasks including coordination/maintenance of software build releases and version control using VSS.

Senior QA Consultant - Metro IT Consulting, Virginia USA 05/01 - 09/01

Quality Assurance consultant for Card Systems, an e-payment solutions firm specializing in developing applications for automatic secure transaction processing.

Worked with a team of six Quality Assurance Analysts to trouble-shoot a suite of applications on a client/server system consisting of customer management and transaction processing modules on a two-tier platform.

Senior Member Software Engineering Team - SpaceNet Inc. Virginia USA 07/00 - 03/01

Senior member of a five-member test team responsible for system, functional and integration testing of two-way satellite communication system.

Tested and monitored system integrity using a Unix-based (Solaris) system running HP Open View and Veritas Nerve Centre.

Worked with system developers to trouble-shoot breakdowns in codes and environmental structures for specified systems and sub-systems.

Provided technical support for SpaceNet clients using live VSAT networks. EDUCATIONAL/TECHNICAL BACKGROUND

Graduate Certificate, Computer Information Systems, American University Washington DC BS Communication/Information Systems, University of Tampere UNIX Networking, Northern Virginia Community College Co-facilitator ECI Scrum Masters’ Forum

TECHNICAL SKILLS

Project Management Tools: MS Project, MS Visio, MS Office, Waterfall, Agile techs. Jira, Trello, Work[etc], VersionOne, MS SharePoint, MS OneDrive, MS OneNote, Confluence, Azure DevOps and Team Foundation Software (TFS).

Operating Systems: UNIX (Solaris 8), Windows 2000/XP/7/8/Server 2003,11, MS-DOS Databases: Oracle, Microsoft Access, PL SQL Developer, Toad VI, SQL Server Languages/Tools: SQL, SQL*Plus, Java, C++, HTML, PowerBuilder, Visual Basic, Visual Source Safe, PVCS, ASP, .NET, C#, Windows Media Services 9, IIS, Tardis Testing Tools: Mercury Interactive Test Director, WinRunner, Rational Clear Quest, SQA Robot, FilleZilla, Bad Boy 2.0, OnTime, InstallWatch, RegMon, WinDiff, Hosts Toggle, Selenium, JIRA Networks/Internet: TCP/IP, HTTP, FTP, TELNET, VNC, Ethernet Connectivity, HPOpenView, NAS & SAN storage, Fiddler

Systems Development: Visio, MS PowerPoint

Cloud Technologies: Amazon Work Spaces (AWS)

Other: VSAT satellite technology, Wireless Telecommunications, Crystal Reports, VMWare, Acronis References will be provided upon request

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