Work History

****-** - ****-** ********* Manager

Hungry Howies Pizza & Subs, Ocoee, FL

Mproved operations by working got with team members and customers to find workable solutions

Provided excellent service and attention to customers when face-to-face or through phone conversations.

Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

Helped with planning schedules and delegating assignments to meet coverage and service demands.

Planned team-building exercises to increase employee performance and job satisfaction.

Achieved recognition for contribution to store success by optimizing sales. Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service. Increased sales revenues by promoting complementary products and educating customers about store promotions.

Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.

2021-08 - Current Warehouse Worker

Arthur,s Catering, Altamonte Springs, FL

Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.

Loaded, unloaded and moved material to and from storage and production areas.

Checked packages and merchandise for damage and notified vendors. Operated RF scanners to track merchandise and verify contents of containers. Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.

Cleaned and maintained warehouse in compliance with OSHA safety standards.

Performed general housekeeping and cleaning tasks. Leonaldo Gourdet Jr

Address Orlando, FL, 32808

Phone 407-***-****

E-mail ad3csf@r.postjobfree.com

Education

Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free. Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals. Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.

Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.

Wrapped pallets in shrink wrap prior to loading.

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Measured dimensions of finished pieces for conformance to specifications. Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.

2018-07 - 2020-05 Packer

ProLogistix, Orlando, FL

ProLogistix

Arked and labeled containers with accurate shipping information to prevent delays

Inspected incoming materials and outgoing shipments to maintain effective quality assurance standards, protecting both customer and company interests Used tools, sprayers and cleaning solutions to clean contaminants from work areas

Assembled and prepared cartons, crates and containers to protect materials during shipment.

Completed daily orders with expert picking and packing of shipments. Protected materials for transport by correctly packaging products in boxes and crates.

Kept records accurate and current by documenting movements in company system.

Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor. Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals.

Complied with safety, health and environmental regulations as prescribed by law.

Lifted and unloaded containers of parcels onto equipment for transportation to sort stations.

Recorded each completed job in equipment use log.

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Associate of Arts: Computer Science

West Side Tech - Orlando, FL

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