Venice Rumble ** Ridge hollow rd

West Haven, CT, 06516

203-***-****

ad3cpw@r.postjobfree.com

EXPERIENCE

Gaylord specialty hospital, Wallingford Ct

Walgreen pharmacy, West haven CT

*Work as a pharmacy technician

My Care Companion, Hartford, CT — Home Care Companion 03/2023- PRESENT

● Assisting with ADL as appropriate based on mobility level.

● Prepare meals as appropriate based on diet, following strict orders.

● Providing medication reminders for patients as appropriate.

● Monitoring and Documenting client’s condition day by day and reporting changes.

Rock A Bye Agency, New Jersey — Babysitter

03//2021- PRESENT

● Assisted with light housekeeping and running errands.

● Engage with children on an individual basis to build positive relationships.

● Sanitize dishes, tabletops and toys.

● Monitor children’s play activities to verify safety. Sagicor, Jamaica — Customer Service Agent

02/2022 - 02/2023

● Maintain customer satisfaction with forward-thinking strategies focused on addressing customers needs and resolving concerns.

● Answer customer telephone calls promptly to avoid on-hold wait times.

● Updated account information to maintain customers' records.

● Provide exemplary customer service to a large volume of customers with a positive attitude .

Prime Trust Financial, Jamaica — Customer Service Agent 07/2019 - 11/2020

● Addressed customer service orders promptly to increase customer satisfaction.

● Demonstrated keen attention to detail, organization, management of multiple tasks.

SKILLS

Following Direction

Age-Appropriate Routines

First Aid

Computer Use/proficiency

Housekeeping and Cleaning

Language skills Development

Eastern Practical Nursing Home, Jamaica — Elderly

Caregiver

01/2008- 04/2009

● Provide compassionate and patient-focused care to cultivate wellbeing

● Provide safe mobility support to help patients move around personal and private spaces.

● Completed regular check-ins and progress report for each client

● Administered medication following prescribed instruction to alleviate symptoms and discomfort.

Institute of Academic Excellence, Jamaica — High School Diploma

2006

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