Customer Service Entry Level
Resume:
Alexis Wiley
caregiver - Private Duty
Gary, IN *6409
**************@*****.***
A hard worker with a good academic record, and work ethic. I'm seeking an entry level customer service in a call center or social work. I have excellent verbal and written communication skills. Willing to relocate to: Chicago, IL - Gary, IN -
Authorized to work in the US for any employer
Work Experience
PCA Personal Care Assistant
Private Duty - Griffin, GA
March 2017 to October 2021
Care master Medical Services
Assist disabled seniors in everyday activities such as bathing, getting dressed, walking, cleaning, laundry, and cooking. Assist in taking client to Dr. Appt as needed. Emerald City Lodge Assistant Living
Nurs Aid - Dublin, GA
September 2017 to March 2018
31021
assist residents in bathing, getting dressed and undressed, dispersed medication to resident as needed, cook and prepare meals and snacks for residents, assist resident to designated location, wash, dry, and put away residents clothing and linen. Clean resident rooms and facility. Document medication and accident report as needed.
Legal Secretary/ Administrative
Dublin, GA
January 2014 to June 2017
31021
Scheduled cases for court, motoring daily for capacity and making any necessary changes when needed. Received and directed customers and visitors.
Communicated tactfully and effectively, both orally and in writing with a wide variety of people. Prepared court documents.
Scheduled customer's appointment, rescheduling when necessary. Maintained a hard copy of all legal documents.
Answered, screened, and transferred inbound phone calls. General clerical duties including photocopying, faxing, and filing, but not limited too. Set priorities and deadlines adjusting the flow and need of work to meet the needs of the office and customers.
Handled request for information and date.
Opened, sorted, and distribute incoming correspondence. Prepared outgoing correspondence for meter and mailing. Imputed and retrieve data.
Monitored, prepared, and exported court calendar using Microsoft word assuring that it was ready for the assigned court dated.
Interpreted and applied pertinent laws, regulations, directives, and policies. Issued documents to customers, to ensure readiness once returned. Explained to customers the process of Child Support both on the phone and in writing. Housekeeping
Cypress Cove - Kissimmee, FL
November 2010 to February 2013
Perform any combination of light cleaning to maintain private households or commercial establishments, such as hotels, restaurants, and hospitals, in a clean and orderly manner. Packer
Standard Candy Company - Eastman, GA
August 2006 to October 2007
Mark and label containers, container tags, or products, using marking tools. Measure, weigh, and count products and materials. Examine and inspect containers, materials, and products in order to ensure that packing specifications are met.
Education
Some college in Medical Office Administration
Interactive College of Technology-Morrow - Georgia August 2019 to January 2020
HS Diploma
East Laurens High School - East Dublin, GA
2008
Skills
• 30 WPM
• MICROSOFT WORD (3 years)
• WORD (3 years)
• MULTITASKING
• Care Giver
• Home Health
• Home Care
• Laundry
• Clerical Experience
• Dementia Care
• Commercial Cleaning
• Developmental Disabilities Experience
• Medication Administration
• Alzheimer's Care
• Senior Care
• Food Preparation
• Meal Preparation
• Typing
• HIPAA
• Assisted living
• Senior care
Certifications and Licenses
First Aid Certification
CPR Certification
CNA
CNA
Driver's License
Additional Information
SKILL HIGHLIGHTS
Multitasking
30 WPM
Microsoft Word Proficiency
SUMMARY OF QUALIFICATION
Skills in operation of computers, multi-line, single line, photocopier and fax machine
* Problem resolution skills and the ability analyze available information for a relevant solution
* Effective organizational skills and time management skills
* Excellent communication, teamwork and multi-tasking skills
* Ability to communicate effectively both orally and in writing; maintain high level of professionalism
* Ability to establish effective relationships with customers and staff
Contact this candidate