CYTI V. WILLIAMS

Jonesboro, GA ***** 862-***-**** ad3cmu@r.postjobfree.com

Mental / Behavioral Health Specialist

QUALIFICATIONS PROFILE

Flexible and adaptable with quick learning abilities to meet critical deadlines and reach high productivity levels in fast-paced work environment.

Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results from concurrent tasks.

Strong people management and interpersonal skills that inspire confidence while forging teamwork synergies with colleagues across diverse ethnicities and demographics.

Computer Expertise: Microsoft Office Suite (Word, Excel, Access, Outlook, PowerPoint, OneNote)

HIPPA

EDUCATION

Pursing, Licensed Masters Social Work (LMSW)

Master of Social Work, Clark Atlanta University, Atlanta, GA 2015- 2018

Bachelors of Arts, Sociology & Psychology, Manhattan College, New York City, NY 2011-2015

KEY ATTIBUTES

Customer Relations

Case Management

Crisis Intervention

Excellent Interpersonal Skills

Policy & Regulatory Compliance

Time Management

Process/Workflow Improvement

Communication Skills

Organizational Development

Staff Supervision & Training

Health Records Management

EEO/Diversity

Staff Supervision/Training

Complaint/Conflict Resolution

Facilitator

PROFESSIONAL EXPERIENCE

Apex Family Healthcare Services

Behavioral Therapist

Stockbridge, Ga

May 2020- present

Establish positive and trusting relationships with clients

Implement various treatments and protocols to provide guidance and appropriately address client situations

Continually assess client situations and provide the proper ongoing treatments

Educate and involve family members or other loved ones in the treatment process when necessary

Record and maintain adequate notes about client visits

When required, refer clients to outside sources or agencies that can better address their specific needs

Maintain the strictest confidentiality of each and every client situation

Provides therapy services to 35 clients

Social services specialist 3/Case manager

Atlanta, GA

January 2019 to Nov 2019

• Provide information or refer individuals to public or private agencies or community services for assistance.

• Submit reports and review reports or problems with superior.

• Keep records or prepare reports for owner or management concerning visits with clients.

• Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history.

• Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.

• Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping.

• Consult with the supervisor concerning programs for individual families.

• Assist in locating housing for displaced individuals.

Clayton County Public Schools

Behavioral Health Specialist 08/17 – 05/18

Provided therapeutic interventions to children who suffer from behavioral issues

Conducted group and individual therapy to children with serious mental illnesses

Provided case management services and maintained over 50 clients files weekly

Team Lead for Crisis intervention for youths and their families

Coordinated services and correspondence with providers and support staff

Administered testing and provided individual follow-up and individual/group therapy

Conducted intake interviews and assessments

Atlanta Job Corps

Mental Health Specialist 08/16 – 05/17

Evaluated and recommended treatment plans; averaged 12-15 patients weekly, as well as, interviewed 3-4 new patients weekly

Provided crisis intervention, triage and referral services during clinic hours and on call service

Coordinated referral services for soldiers needing marital counseling, financial assistance, and other supportive agencies

Documented timely progress notes for patient encounters, highlighting individual therapeutic interventions, treatment progress and goals

Coordinated services and correspondence with providers and support staff

Prepared memos and statistical reports to analyze patient trends, access to care compliance and weekly performance metrics

Honorably Discharged, United States Air Force 07/03 – 07/11

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