Robert L. Pantalone

248-***-**** (Cell) ***** Lancaster Dr, Warren, MI 48088-6129

ad3cms@r.postjobfree.com

OBJECTIVE

I am interested in utilizing my business skills by returning to a position where I can use my experience and learn new skills to help advance a successful business. My success as a Sales Representative/Account Manager in software/hardware sales, consulting, and focus on customer satisfaction will be an asset to your organization regardless of what position I occupy. EXPERIENCE

10/2/23 – Present O’Reilly Auto Parts, Warren, MI Super Hub Driver Deliver parts to assigned stores, pick up, log and distribute store stock transfers, recorded drivers,g and accurately maintained invoice manifest

3/2/23 – 9/20/23 1_800 Radiator & A/C, Clinton Twp., MI Parts Driver Pulled and delivered radiator and a/c parts in metropolitan Detroit area, collected payments, provided high level of courteous and professional customer service to ensure repeat business 6/2020 - 11/2020 AutoZone, Key West, FL Commercial Parts Driver Delivered automotive parts to commercial customers. Processed purchases, product and core returns, and assisted customers with in-store purchases.

12/2018 - 6/2020 The Home Depot, Key West, FLWarren Associate/Millworks Specialist Assisted retail customers. Design consulted for customized home improvement solutions. 6/2018 - 12/2018 Uber/Lyft, Key West, FL Rideshare Driver Acted as a Key West Ambassador providing a pleasurable, welcoming and informative transportation experience to visitors. 6/2017 - 6/2018 Runner EDQ – Boca Raton, FL Account Manager Commercial and government software sales and data enhancement services. Executed marketing campaigns targeting users of specified software. Actively sought partnerships with similar database systems. 11/2014 - 6/2017 Publix Super Market, Delray Beach, FL Customer Service Associate/Front End Store maintenance, customer service, bagging assistance. 9/2012 -10/2014 Opus Technology Partners, Weston FL Sales Representative Defined and implemented sales strategies and plans exceeding quotas. Managed accounts from initial contact through contract signing, implementation and delivery. The launch of Opus Wireless Partners is my most notable accomplishment. 10/2009 - 9/2012 International Bancard Corporation, Clawson MI Sales Representative Structured sales strategies for payment acceptance services. Managed accounts from initial contact through implementation and delivery. Consulted with clients to reduce credit card processing costs. Increased business development.

8/2007 - 8/2009 Heartland Payment Systems, St, Clair Shores, MI Sales Representative Created sales strategies and plans to prospect new accounts. Managed accounts from contract signing through implementation and delivery. Consulted with clients to reduce credit card processing costs for increased profitability, exceeded quotas and collaborated internally to expand client services within assigned territory through creative problem solving.

4/2003 - 8/2007 Greer Construction, Warren, MI Consultant/Estimator Advised management to improve business processes. Implemented and updated computer and communication and increasing bid accuracy. Performed sales/estimator role for construction services to commercial general contractors and municipalities.

3/1985 - 5/2002 EDS PLM Solutions, Livonia MI Account Representative Generated new revenue in excess of $1 million by targeting design, engineering, and tooling suppliers and manufacturers in the automotive aerospace and consumer products markets. Consistently exceeded quotas. Defined specifications for custom product and process demonstrations by liaising with customers and Unigraphics internal application engineers. Developed and presented quotes for CAD/CAM/CAE, Product Data Management, Training and implementation. Client accounts included Lear, Eaton, Collins Aikman, Autoliv, Arvin Meritor, Yazaki, Intier, American Axel & Manufacturing, GKN, Tenneco, Takata, Siemens, LDM and others. EDUCATION

Macomb County Community College

Associate Degree with concentration in Cost Accounting and Computer Science AWARDS & AFFILIATIONS

Member of the Golden Eagle Presidents Club 1995 – 2000 and EDS Inner Circle 1998 and 2000 Awarded for exceeding annual quotas.

Sales Achievement Award for Most New Accounts 1998 and 2000 Won one week trips to Maui and Palm Beach, Ca, as well as 7 and 5 day Caribbean Cruises. Microsoft Certified Technician