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Customer Service Patient Care

Location:
Miami, FL
Posted:
February 03, 2024

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Resume:

MS MUBO ADERONKE LALA

Phone: 305-***-****

Email: ad3clq@r.postjobfree.com

OBJECTIVE

Loyal, professional, complex problem solver, critical thinker, detail oriented and flexible business leader, seeking to obtain a position in organizational leadership to continue excellent customer service, employee relations, and sales.

EDUCATION/SKILLS & TRAINING

UNIVERSITY OF CENTRAL FLORIDA

09/15/1999 transfer 90 college credit to barry university

BARRY UNIVERSITY

Bachelors of Professional Studies (Health Services Administration)

06/01/08 -12/01/2010

PASSAIC COUNTY COMMUNITY COLLEGE

Associates of Liberal Arts

9/01/89- 06/01/91

PROFESSIONAL EXPERIENCE

The Gardens Court

2019-Present

3803 P.G.A. BLVD

Palm Beach Gardens,Fl

33410

Phone Number:

561-***-****

Fax Number: 561-***-****

Supervisor

Debbie Ann

Memorial Regional Hospital System 2015-2018

Safety Observer

•Demonstrates qualities such as kindness, compassion, understanding, respect, sense of humor, discretion and confidentiality.

•Maintains mental and emotional stability, using a courteous and calm approach in all contacts with patients, visitors, and health care team members.

•Assists in and documents the delivery of patient care by performing specific patient care tasks as directed by the RN. These tasks may include (but are not limited to): Provides direct observation to 1-2 patients while performing the sitter role. Hygienic care- bathing, dressing, and grooming; demonstrating these skills as necessary. Feeds patient needing assistance or encouragement. Familiarizing patient with environment. Repositioning the patient as appropriate. Assist with other activities of daily living.

•Maintains and reports pertinent observations which may include (but not limited to) the following: Notifies RN that a specimen is ready for collection. Change in patient behavior or symptoms. Completes Precaution Monitoring- (Baker Act/Marchman Act).

•Demonstrates qualities such as kindness, compassion, understanding, respect, sense of humor, discretion and confidentiality.

•Communicates effectively through use of talking and listening.

•Maintains mental and emotional stability, using a courteous and calm approach in all contacts with patients, visitors, and health care team members.

•Maintains and reports pertinent observations which may include (but not limited to) the following: Notifies RN that a specimen is ready for collection. Change in patient behavior or symptoms. Completes Precaution Monitoring- (Baker Act/Marchman Act).

•Attend meeting, workshops, webinars, and in-services on a weekly basis.

Walmart Stores 2005-2013

Sales Supervisor

•Supervised sales associates in excellent customer services and sales.

•Interviewed, selected, hired, and trained entry-level sales associates.

•Monitored safety and security personnel on the sales floor, fitting-rooms, and layaway.

•Assisted management personnel in daily sales floor changes, Plan-o-grams, and floor moves.

•Reviewed sales P&L report with improve sales opportunity initiatives.

•Control payroll, scheduling, inventory control, and safety and security.

•Attended meetings, conference calls, and team-building exercise.

EDUCATIONAL SKILLS

•Microsoft Office (Word. Excel. Access, outlook, and Power Point.

•Bilingual English, Spanish, Creole, Spanish, and Yoruba.

REFERENCES AVAILABLE UPON REQUEST



Contact this candidate