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Customer Service Team Member

Location:
Sacramento, CA
Posted:
February 03, 2024

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Resume:

Mariam Ba

Sacramento, CA *****

ad3cki@r.postjobfree.com

+1-916-***-****

My goal is to become associated with a company or organization that allows me to utilize my skills and gain additional experience while enhancing the company's productivity and reputation. Authorized to work in the US for any employer

Work Experience

Front and Back of House Team Member

Babes Ice Cream and Donuts - Sacramento, CA

November 2022 to Present

While running the front-of-house, I had the opportunity to enhance my customer service skills. I learned to be empathetic and understanding towards customers, especially when addressing any concerns or dissatisfaction they may have. As a back-of-house team member, I had the task of ensuring we had all the necessary ingredients prepared for the following morning, which requires great attention to detail. Barista/Cashier

Sodexo/Peets Coffee

August 2022 to November 2022

My experience as a barista/cashier at a Peet's coffee kiosk has honed my skills in multitasking, customer service, and maintaining a clean workspace. One person is working at a time so I was responsible for restocking, cashiering, and making drinks all at the same time while also making sure to keep my area tidy.

Cashier/Customer Service

Bad Bakers - Sacramento, CA

October 2021 to September 2022

Working alone for most of my shifts has taught me to problem-solve independently and handle situations without immediate assistance. However, I also thrive in a team environment, especially during busy periods, where I can efficiently work through rushes. Balancing various side tasks while assisting guests at the register has significantly improved my time management skills. Education

College in Kinesiology

Sacramento State - Sacramento, CA

August 2021 to Present

High school diploma

Inderkum High School - Sacramento, CA

August 2017 to December 2021

Skills

• Problem solving

• Coordinating events

• Ethical

• Teamwork

• Barista Experience

• Cash Handling

• Serving Experience

Certifications and Licenses

ServSafe Food Handler

December 2021 to December 2026

Food Handler Certification

Driver's License

October 2023 to Present



Contact this candidate