S E N I O R M A N A G E R
K A R T H I K A S A N S A T H A S I V A M
Team leadership
Staff management
Training and development
Conflict resolution
Decision-making
MS Office Package
Sales strategies
Promotion planning
E X P E R I E N C E
CBC Finance Limited (Commercial Bank PLC)
2020- 2023
BRANCH MANAGER
Responsibility of operations, Business Targets, Administration and Cash flow Management. Communicating with clients and providing solutions for their problems.
supervising staff, Conducting performance evaluations and providing feedback, Resolving employee issues and conflicts. To obtain a challenging position in
Marketing / Financial Services /
Administrations / Key Account
Management that will utilize the
knowledge and skills I have acquired
from my professional and academic
endeavors.
I wish to serve a growing
organization with a high level of
personal commitment and
enthusiastic approach to work and
focused energy in team working in
the challenging, multi-task job
environment to achieve
organizational and personal goals
while focusing on customers of the
organization.
E X P E R T I S E
S U M M A R Y
C O N T A C T
14633,60th avenue SurreyBC
ad3cjl@r.postjobfree.com
Setting and achieving target. With Motivating and leading the staff.
· Generating new revenue streams through promotional activities and Analyzing customer requirements & schedules to determine proper operating procedures.
· Maintain safe Keys (CR Books and Pawning ) and Coordinating Insurance Renewals – Acting Contract
· Preparing Reports on Audit Request, business Strategies
(Savings /Loans) and month end reports and financial Report.in addition to Issue Settled Informing letter and settlement invoice
· Preparing Instruction sheet for deed transfer and Preparing Memos and letters for customer request and Issues
· Working hard to market and sell the finance products like deposit and lending products and Maintaining all quality and procedural standards within the branch.
English
L A N G U A G E
A C H I E V E M E N T S
Inter University Basket Ball
Championship Gold Medal Award-2010
Securities and Exchange Commission a
Gold Medal Award - 2011
Treasurer of JayawardenaPura Alumina
Association of Masters -2016
Accounts and business studies best
results award in School Level -2013
C O M P U T E R S K I L L
Excel spreadsheet
Power point presentation
Text processor
Accounting Software
Email and Communication Tools
Cloud-Based Management
training staff using digital platforms
RDB Bank
2013
MANAGEMENT TRAINEE
· Responsibility of operations, Business Targets, Administration and Cash flow
· Involved in Managed the teller functions, Banking operations, Account opening, & fixed deposits while actively involved in preparation of monthly P & L and balance sheet, handling bank guarantees & postdated cheques & all works related in operations. evaluation of Credit Appraisal & risk Analysis/assessment including emphasis on Balance Sheet, Cash Flow
The Finance Company PLC
2014- 2020
MANAGER
· Maintained highly positive and rewarding client relationships throughout while managing the credit & operations processes of the branch effectively
Developing and implementing sales strategies., Coordinating promotional activities and special events,Analyzing market trends and competitor activities.
Hiring, training, and supervising staff, Conducting performance evaluations and providing feedback, Resolving employee issues and conflicts.
·Preparation of Housing, Personal loans, Vehicle loans, Leasing and hire purchase facilities along with business loans and security documentations while cross selling other products. Overall responsibility of preparing for audits while overseeing all related documentation activities of Credit and day to day Operations. Actively involved in preparing annual budgets and strategies to meet business objectives of the branch Overall responsibility in evaluation of Credit Appraisal & risk Analysis/assessment including emphasis on Balance Sheet, Cash Flow and Business Model based Lending to ensure a regular loan ledger
Masters of Business Administration
Bachelor of Commerce (B. Com)
2013 - 2016
2007 - 2011
UNIVERSITY OF SRI JAYAWARDENAPURA
UNIVERSITY OF EASTERN
A C A D E M I C Q U A L I F I C A T I O N
P R O F E S S I O N A L Q U A L I F I C A T I O N
Certificate in Human Rights
Diploma in Physcology
2008 - 2009
2008- 2009
UNIVERSITY OF PERADENIYA
UNIVERSITY OF PERADENIYA
Diploma in English Language
2008- 2009
INSTITUE OF PERADENIYA
Certificate of Counselling
2009- 2010
UNIVERISTY OF EASTERN