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Team Member Customer Service

Location:
Flowery Branch, GA
Salary:
5.00 +tips
Posted:
February 03, 2024

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Resume:

C H E R Y L P U C C I O

470-***-****

ad3chg@r.postjobfree.com

**** *** ****** *****,

Gainesville, GA 30507

PROFESSIONAL SUMMARY

Friendly and customer-focused Server with strong interpersonal talents and POS system proficiency. Comfortable working independently and as part of team. Works well in fast-paced, high-volume environment.

Hardworking person focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.

Skilled team player with strong background in grocery environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Dynamic and accomplished manager with 10. years of experience managing and handling sophisticated needs of high-net-worth clients. Successfully increases wealth by assessing financial goals and risk tolerance, and designing plans with minimal risk. Deepens relationships and retention by providing comprehensive financial guidance while maintaining high standards.

SKILLS

Suggestive selling Food inspection

Food delivery Specials promotion

Supply restocking Order management

Menu memorization Process payments

Safe alcohol service Food handling

Recommend menu items

EXPERIENCE

Server, Olive Garden, Jan 2019 - Feb 2020, Gainesville, GA Upheld high sanitation and safety standards while delivering and serving food. Communicated customers' menu choices and special requests to kitchen staff to minimize errors.

Transported food products, cleaned tables and counters, and stocked dining room supplies.

Entered orders, delivered food and beverages, and processed payments. Assisted bartender with managing deliveries to customers in different sections. Greeted all guests with smile and friendly greeting. Kept hostess team informed of table progression and availability. Picked up trash and removed spills promptly to keep dining area fresh and inviting. CP

Engaged customers in friendly conversation to boost satisfaction and loyalty to restaurant.

Used POS system to accurately input orders and process payments. Balanced trays with care to successfully deliver large volumes of food quickly. Restocked stations regularly to help team stay efficient and meet customers' needs. Order Selector, Aldi warehouse, Mar 2017 - Jan 2019, Braselton, GA Pulled merchandise from stock and loaded items on pallets. Moved filled orders to and from packing and shipping areas. Marked containers with labeling and stocked shelves to facilitate order picking and packing.

Applied knowledge of safe stacking using proper loading techniques and shrink wrap. Performed general warehouse functions including loading, unloading, and sorting products.

Moved products and materials by hand or using forklift equipment. Cleaned areas around worksite to provide safe environment. Worked in challenging conditions, including cold, heat, and dust, while maintaining productivity.

Worked at consistently fast pace with repetitive motions, efficiently and accurately. Documented product movements, packages and order details using hand-held and machine scanners.

Finished all tasks and job duties, adhering to deadlines to avoid delays. Assistant Meat Department Manager, Kroger, Aug 2007 - Mar 2018, Gainesville, GA Supervised and coached direct reports to consistently meet team-wide performance objectives.

Trained and developed meat department employees in operational and customer service requirements.

Helped coordinate and administer department budgets and goals for team of

[Number].

Directed team in restocking, merchandising, and pricing products for customer sale. Stayed on top of temperature checks, logged readings, and tracked trends to maintain compliance with food safety standards.

Managed use of cutting tools and equipment, including proper maintenance, cleaning, and sanitizing of tools and machinery.

Provided customer service by greeting and assisting customers and responding to inquiries and complaints.

Coordinated pricing changes and short-term promotions to increase the sales of specific items.

Managed store operations and delivered excellent customer service to build customer loyalty and retention.

Implemented sales promotions for specific automotive parts lines. Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, and performing other services for customers. Toured department to verify compliance with standards and keep area orderly, neat, and appealing to customers.

Jun 1990

Kept adequate products on selling floor by checking storeroom for needed inventory. Responded to customer requests and complaints and resolved issues to customer satisfaction.

Greeted customers, often by name, and created welcoming environment. Worked with senior managers to forecast demand and optimize both staff coverage and inventory levels.

Attended managers' meetings to report on inventory and sales for parts department. Stayed current with all store initiatives and communications, sharing with associates as required.

Processed freight, implemented price changes, and stocked department shelves directly or through team oversight.

Examined merchandise to ensure correct price, display, and function. Open and closed store and set up shop for each day's operation. Helped resolve checkout problems and delays, including checking prices and issuing rain checks for out-of-stock sale items.

Kept records of purchases, sales, and requisitions. Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, and performing services for customers. Delegated assignments based on the employees' knowledge and abilities. EDUCATION

GED, General

Aptos High - Aptos, CA



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