Rob Ballard

**** ******** ** **, ******, NC ***96

Cell: 252-***-****. ad3chd@r.postjobfree.com

Objective

To lead an Information Technology team in a dynamic work environment with the potential for future growth.

Profile

Results-driven Senior Manager. Experience leading large, complex, teams in technology driven initiatives, along with providing both: daily system support and change management, to a Fortune 500 end-user community.

Core Qualifications

Managing Technology and Support Teams

Vendor / Change Management

Solving Complex Business Problems

Engaging Software end-users

Designing Data Conversion Solutions

Solid Communication Skills

Professional Experience

Software Engineering Director

July 2022 to present

Truist Bank – Wilson, NC

Lead an Agile Delivery team supporting four different applications in Commercial Specialized Lending: Datascan, GTSNet, CLCS, and Presidium. My daily responsibilities include, but are not limited to:

Daily Scrum meetings

Work with multiple teams to prioritize change

Provide regular updates to Senior Leadership

Resolve Software / Hardware Issues

Budgeting / Personnel decisions

Maintain Regulatory and Compliance standards

Truist MOE Data Conversion Lead - Commercial Lending

February 2019 to June 2022

Truist Bank – Wilson, NC

Led a mixed team of legacy BB&T and legacy SunTrust Commercial lending personnel in the Commercial Lending data conversion project. The SunTrust portfolio (~$80B) moved from AFS Level 3 to AFSVision in February 2022. My responsibilities as the Data Conversion lead for the MOE consisted of, but were not limited to:

Leading large teams to build creative, complex, technical solutions

Orchestrating multiple, full-scale, weekend-long, dress-rehearsals, and ultimately the live event

Providing regular updates to executive sponsors

Maintaining a positive vendor relationship in tumultuous conditions

Completing the project on a fixed budget during an unprecedented financial crisis

Post-production support

Commercial Credit Operations: Senior Change and Quality Manager

January 2018 to February 2019

BB&T Bank – Wilson, NC

Led a team of five supporting AFSVision, the software chosen by BB&T to support their Commercial Lending community. Responsibilities included:

Allocating a small team to support multiple technical initiatives

Leading any conversion/de-conversion efforts to/from AFSVision

Maintain Regulatory and Compliance standards

Support Change Management and Version control in AFSVision

CLIP (Commercial Lending Improvement Program) – Conversion Chair

April 2013 to December 2017

BB&T Bank – Wilson, NC

Led a team of approximately 40 BB&T and AFS team members, over a 4+ year period, converting BB&T’s $65B Commercial Lending portfolio from an in-house mainframe application to AFSVision v2.7. Primary responsibilities as the Conversion chair for the CLIP Program:

Leading large teams to build creative, complex, technical solutions.

Orchestrating multiple, full-scale, weekend-long, dress-rehearsals, and ultimately the live event.

Providing regular updates to executive sponsors.

Maintaining a positive vendor relationship while remaining within budget constraints

Simultaneously led my team through two bank acquisitions to our legacy CLS system.

Business Analyst / Project Manager

July 2005 to March 2013

BB&T Bank – Wilson, NC

Began as a Business Analyst in Loan Services, and was promoted to a Lending Project Manager in Credit Solutions Management. Provided daily support to Commercial Loan System users, along with leading change management activities. Played an integral role in designing in-house technical solutions to solve complex business problems, along with supplying project management to IT projects related to CLS.

Responsible for converting CLS data from acquired institutions during bank acquisitions. Led and subsequently supported multiple Commercial Lending data conversions, including a data conversion from the largest bank failure since the Great Depression (Colonial Bank 2010).

Education

Bachelor of Science: Computer Science

East Tennessee State University

Masters in Business Administration

East Tennessee State University

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