Objective:

To obtain a professional position that will utilize, enhance and develop my skills in the healthcare industry.

Summary of Qualifications:

·Over 6 years of administrative and management experience.

·Proven ability to oversee human resources, administrative and general business operations.

·Familiar with supporting senior employees and program directors.

·Skilled at preparing documentation, presentations and training materials.

·Able to train and supervise employees.

·Excellent project manager with quality communication skills.

Professional Experience:

Assistant Manager for Dominos Pizza

• Provided managerial assistance to the stores General Manager In running and implementing operating standards in the restaurant by taking inventory at the beginning and end of shift .

•Smoothed out problems in the workplace.

•Addressed employee and customer concerns.

Care Management Assistant II (Social Work/Case Management) for Johns Hopkins’s Bayview Medical Center

•Assist licensed social workers and nurse case managers on a daily basis, in the placement of patients in extended care facilities.

•Coordinated out of facility transfers through Navihealth,(EDischarge) program software.

•Scheduled patient post-op/follow up appointments and consultations.

• Coordinated Facility Intake/Discharge procedures such as patient transfer envelopes (discharge summaries, Labs, MOLST, procedure notes, or consults), insurance Verification (Maryland Eligibility Verification System).

•Scheduled / coordinated transportation for patients (Ambulance, Cabs, and Bus vouchers)

·

Nursing Unit Secretary (MedSurg) for Johns Hopkins’s Bayview Medical Center

•Oversee the day-to-day activities of a Med Surg unit to ensure optimal functioning.

•Maintain patient records, properly identify and log all forms, complete billing, prepare physicians orders.

•Schedule patient procedures and consultations; coordinate out of facility transfers through EPIC (EMR) program software.

•Answering multi-line phone system, copying, scanning, faxing, inventory and other general clerical duties as assigned.

•Work and collaborate with a culturally diverse group of healthcare professionals.

Therapeutic Behavioral Services Specialist for Changing Turn Community HealthCare Services

•Maintained exceptional customer service by adhering to CARF (Commission on Accreditation of Rehabilitation Facilities) standards.

•Program Intake procedures such as, client chart preparation, insurance Verification (Maryland Eligibility Verification System).

•Directly supervised and monitored direct care staff as well as assist in orientation and training of staff, and continuously provided staff support.

•Ensure that COMAR regulations are met in the program areas of responsibility, ensure that all rehabilitative assessments and services are properly documented and billed for (Value Options Provider Connect) in a timely manner.

•Conduct quarterly reports, and client re-authorization at end of state approval period.

Education and Training:

Joppatowne High School: HS Diploma 2009

·Proficient in Software: Microsoft Windows: Microsoft Word, PowerPoint, Excel, and SharePoint.

·Intermediate typing skills; 40-48 wpm.

·3+years of experience working with EPIC.

Contact this candidate